Networks have advanced. Your monitoring should, too.

Listen to Nityasha Wadalkar, Director of Product Marketing at Splashtop, and Mark Crall, VP of Sales at SuperOps.ai, as they weigh the need for a unified managed services platform.

Noise reduction has been a big talking point in the MSP industry for years now. MSPs have tried to lower the cacophony for a long time, but the reduction in noise has always come at the cost of visibility. Things needed to change.

Profits stagnating, growth slowing down, clients not happy—sounds familiar? It may just be time to change your RMM tool.

If you're an MSP, chances are you use PowerShell (or any scripting tool) to automate a whole lot of tedious business tasks.

PowerShell is Microsoft's task automation platform that enables users to automate an array of tedious administrative tasks with the help of scripting (cmdlets or command-lets).

If you work in an MSP, you're probably tired of hearing about potential cybersecurity threats from pundits on the internet.

If you call tech support when something breaks, the first thing they ask is if you've updated to the latest version of the software (well, at least after they've asked you if you've tried switching it off and turning it back on again).

From providing break/fix services back in the day to now proactively monitoring thousands of devices at scale, MSPs have revolutionized the IT services industry.

Cybersecurity is one of the most crucial topics that is often discussed in the MSP space.

Every network is different and so is every client. As an MSP, how can you maintain standards while tailoring your solutions to a client’s specific needs? 

Many cybersecurity pundits will tell you that it is not a question of whether you will be hacked but when.  Cyber resilience is all about planning for contingencies and various levels of failure(s).

A present-day MSP manages various kinds of assets in its clients' IT environments.

A patch is a change to existing software, usually to improve usability and security. It plays an important role in increasing a software product’s longevity and ensures that the product lives up to current standards. Patch management makes the deployment of patches easier.

As we move forward into 2021, despite all the changes that the WFA (Work from Anywhere) shift has wrought, most of us consider desktops and laptops the most vulnerable targets.

Microsoft PowerShell is a versatile and powerful scripting language that can be used across multiple platforms. It allows IT administrators greater flexibility in scripting and opens a world of possibilities.

Driving up efficiency is crucial to Managed Service Providers. We explore how a truly unified PSA and RMM solution can help you achieve this.

While every tool vendor could market themselves as 'unified' solutions provider, only a handful are truly unified. In this blog, we explore the real need for unified PSA and RMM solutions and how they differ from integrated solutions.

The CrowdStrike outage was horrendous, especially if your MSP had to rescue clients surrounded by lots of BSOD.

The recent Microsoft outage sent shockwaves across industries, causing disruptions that ranged from flight delays to halted business operations. In a world where technology is the backbone of almost every operation, the outage has served as a stark reminder of how interdependent our IT infrastructure truly is. . For MSPs, this outage was particularly challenging as it highlighted the critical role they play in maintaining business continuity and managing IT services for their clients.

Navigating the MSP cybersecurity challenges and opportunities: AMA with Cybersecurity expert Amy