Welcome to SuperOps

We build products that take the
grind out of IT operations

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IT is the backbone of every business. But for too long, the teams running it have been stuck fighting fires instead of getting ahead of them. Keeping everything running without missing a beat means managing devices, supporting users, stitching together disconnected tools, jumping between platforms, yet never quite having the full picture. And this meant IT teams spend all their time holding things together, with nothing left over for the work that would move the business forward.

SuperOps is changing that.

We bring device management, service delivery, and client operations together in one AI-native platform. One place. Unified data. Predictive intelligence. So IT teams can stop reacting and start leading.

We serve in-house IT teams and MSPs. Their worlds look different, but the need is the same: reliable operations, exceptional service, and room to grow without the chaos pulling them back. SuperOps is built to deliver all of it.

With SuperOps, a lean IT team can operate with the confidence and control of a much larger one. Fewer dropped balls. Faster resolutions. The kind of predictable, scalable operations that let you focus on what actually moves the needle.

Meet our founders

SuperOps was founded by two people who know this space better than most. Between them, Arvind Parthiban and Jayakumar Karumbasalam bring over 40 years of experience in IT and ITSM, as builders and operators who have lived the problem firsthand.

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Arvind, CEO, is a serial entrepreneur who successfully built and sold a marketing automation company before tackling what’s breaking in IT operations software. He knows what it takes to build a product people love and a business that lasts.

Jayakumar, CPTO, has spent decades building IT products and leading engineering organizations. He brings the deep technical conviction and architectural thinking that a platform like SuperOps demands.

They understand the market and the people in it. They know what it feels like to run a business, manage a team, and depend on tools that too often let you down. SuperOps exists because they decided to do something about it.

VALUES

What we stand for

High-fives are easy, but we care just as much about the work no one sees. Every interaction with SuperOps — the product, the team, the support — raises the bar for what IT software can be. The details are what make the difference. We don't drop the standard when things get hard, not because someone is watching, but because the people depending on this platform deserve nothing less.

The people in our corner

INVESTORS

Not every investor bets on companies bold enough to
disrupt a decades-old market. Ours do.

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CUSTOMERS

The IT teams and MSPs who refused to settle for clunky legacy tools.

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Making our mark

100+

Countries served

30+

Integrations

20+

Channel partners

6k+

Community members

6+

Years in business

150+

Team members

10-15

Tools replaced/MSP

40%

Cost savings