MOBILE APP

The power of a unified platform,

now pocket-sized

Provide best-in-class support from anywhere with the mobile PSA-RMM app. Available on Android and iOS.

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Manage

Plan your day, respond to alerts, track time, and more, all on the go.

Monitor

Know what’s going on in your client environments at all times.

Support

Fix issues and communicate with clients right from the app.

CONTEXTUAL RESOLUTION

Undesk your MSP

Start every day one step ahead. Get all the information you need to plan your work day and resolve each issue efficiently.

Make the most of your workday

Tickets, projects, alerts, clients—stay up-to-date and organized by having everything in one place.

Smaller screen, bigger picture

Get the entire context around tickets and alerts with images/audio clips, SLAs, asset and client details.

Keep answers handy with IT docs

From an asset’s model to the user credentials for a workstation—know it all from the palm of your hand.From an asset’s model to the user credentials for a workstation—know it all from the palm of your hand.

ON-THE-GO AUTOMATION

Save the day, even when you're away

Give your clients instant, world-class support as you walk your dog. Monitor assets, fix issues, and resolve alerts on the move.

Wave away client roadblocks

Run scripts from your mobile app to install software, clear disk space, enable firewalls, and more.

Troubleshoot from anywhere

Troubleshoot in real-time by starting remote client sessions using Splashtop for mobile at no extra cost.

Proactively automate

Update clients about ticket statuses, resolve mission-critical alerts, reboot on the go, all from the app.

EFFICIENT SUPPORT

Think and work on your feet

Collaborating, logging time in real-time, and boosting your and your client’s value is a walk in the park—literally.

Set clients’ minds at ease

Communicate with clients, give resolution updates, and learn more about clients on the move.

Work and track on the move

Log time, track billable hours, update timesheets, and keep clients and employers in the loop.

Before, I'd use 4 different products for my user interactions, now I have a single point of entry for 90% of them.

Daryl S

Managing Partner, DNS Security Enterprises