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SCHEDULING

Calendar-first

scheduling from SuperOps

Easily manage site visits and allocate resources with two-way Outlook and Google Calendar sync.

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Appointment scheduling that doesn’t disappoint

NO MORE MANUAL UPDATES

Schedule events with minimal clicks

Do self or centralized dispatch effortlessly across Outlook, Google Calendar, and SuperOps, courtesy of the two-way sync.

Schedule once and see it everywhere

Appointments created in one location - ticket, SuperOps calendar, or Outlook calendar - automatically get reflected in the other two locations.

Get event descriptions to write themselves

Tired of writing the same ol’ description every time you schedule an event? Create event templates that automatically populate details such as client name, subject, ticket ID, etc.

Quit jumping screens to view schedules

Tagging along another technician or two on your site visit? View the shared availability of relevant technicians right from the event screen.

EMPOWERED TECHNICIANS

Have greater flexibility (and billability) over schedules

Manage your workload better and make site visits count while ensuring they don’t get in the way of your personal life.

Make schedules work around your life

You can connect your individual Outlook or Google calendars and sync recurring events such as lunch breaks and PTOs so that no event gets scheduled during those times.

Self-dispatch with absolute ease

Dispatch yourself easily when you receive a site visit request ticket. The event will pull details such as client location and SLA automatically from the ticket, so you have complete context.

Track and log site visits in the SuperOps calendar

Don’t miss logging any site visits. View scheduled appointments along with other ticket worklogs in the SuperOps calendar and add those visits as worklogs right from the calendar.

CONTEXTUAL DISPATCHING

Dispatch centrally with full context

Remove chaos from dispatching by staying on top of your technicians’ workloads from a single pane.

Cut through the clutter

View work schedules of selected technicians in a clean, color-coded shared calendar for confusion-free dispatching.

Optimize for overall customer experience

See upcoming SLAs of technicians on the dispatch calendar and assign site visits without compromising other client commitments.

Allocate resources more effectively

Get an overview of due and overdue tickets on any particular day for every technician on the dispatch calendar and assign site visits accordingly.

Before, I'd use 4 different products for my user interactions, now I have a single point of entry for 90% of them.

Daryl S

Managing Partner, DNS Security Enterprises

Before, I'd use 4 different products for my user interactions, now I have a single point of entry for 90% of them.

Daryl S

Managing Partner, DNS Security Enterprises

Experience hassle-free appointment scheduling.

Sync your calendar with SuperOps for Effortless Resource Management

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