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APPOINTMENT SCHEDULING

Calendar-first scheduling from SuperOps

Easily manage site visits and allocate resources with two-way Outlook sync

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Plan

See what your day looks like and schedule events from Outlook or SuperOps.

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Plan

See what your day looks like and schedule events from Outlook or SuperOps.

Dispatch

Know overall technician availability, SLAs, and more to dispatch with full context.

Get paid

View site visits on the same calendar as ticket worklogs so you don’t miss logging them.

Appointment scheduling that doesn’t disappoint

NO MORE MANUAL UPDATES

Sail through scheduling with minimal clicks

Self-dispatch or centralized dispatch, do it effortlessly across Outlook and SuperOps, courtesy of the two-way sync.

Schedule once and see it everywhere

Appointments created in one location - ticket, SuperOps calendar, or Outlook calendar - automatically get reflected in the other two locations.

Get event descriptions to write themselves

Tired of writing the same ol’ description every time you schedule an event? Create event templates that automatically populate details such as client name, subject, ticket ID, etc.

Quit jumping screens to view schedules

Tagging along another technician or two on your site visit? View the shared availability of relevant technicians right from the event screen.

EMPOWERED TECHNICIANS

Have greater flexibility (and billability) over schedules

Manage your workload better and make site visits count while ensuring they don’t get in the way of your personal life.

Make schedules work around your life

You can connect your individual Outlook calendars and sync recurring events such as lunch breaks and PTOs so that no event gets scheduled during those times.

Self-dispatch with absolute ease

Dispatch yourself easily when you receive a site visit request ticket. The event will pull details such as client location and SLA automatically from the ticket, so you have complete context.

Track and log site visits in the SuperOps calendar

Don’t miss logging any site visit. View scheduled appointments along with other ticket worklogs in the SuperOps calendar and add those visits as worklogs right from the calendar.