Choose SuperOps.ai, the future-ready, truly unified PSA-RMM platform for fast-growing MSPs.
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Truly unified from the ground up
Future-ready, not just feature-ready
Experience hassle-free onboarding
Less than 4 technicians? No support from Halo PSA?
Make your technicians fall in love with the software
Save cost as you scale
Instant resolutions anywhere, anytime
It's a simple and intuitive interface. It brings a nice dash of colour. Cosmetic, I know, but to me, it's important to have a platform that you enjoy using. The automation is great...And there is a superb team of very fast responders to help you every step of the way...
Managing Director/IT Consultant, Bright Future Communications Ltd
Future-ready, unified PSA-RMM platform built for fast-growing MSPs to stay on top of their business goals.
Get access to IT Documentation and Project Management in a single platform without juggling tools or tab-hopping
Easy-to-use UI and a human-centric design that is a real joy to work with.
Boost technician efficiency with industry-first AI-led intelligent alerting to weed out false alerts.
Run workflows, ticket assignments, invoice generation, alerts, and more on autopilot.
In case you needed more validation to move to SuperOps
Mailbox Inbox Monitoring Using Google Account For Tickets Stops Working After A Period.
Okay, I'm just going to say it: Quotes suck in HaloPSA
Expected turnaround for Halo support requests ?
Putting aside their holiday season backlog which I totally understand, how long does a low priority question or medium priority issue usually take to get some traction?
I don't have 15 agents. I have 5. I would like to use HaloPSA. The website states that for a "Halo-led" onboarding, the minimum is 15. What if you onboard yourself? Can you still purchase HaloPSA in that case?
The inbox is no longer monitored, or at least new emails that are sent in are not discovered and tickets are not being created.
No one answering at customer support. I've been calling haloPSA customer support all morning and after waiting for about 8 minutes the calls get cut off every single time. It's quite often like this when calling your support line. It's quite frustrating.
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