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marketplace - teamviewer

TeamViewer + SuperOps

Get remote access to endpoints in the SuperOps RMM console using TeamViewer.

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OVERVIEW

BENEFITS

SET UP

OVERVIEW

What is TeamViewer

TeamViewer is a remote access, control, and support solution that works with every desktop and mobile platform — Windows, macOS, Android, and iOS. The app lets you remote into computers or mobile devices located anywhere. You can connect to servers, commercial-grade machines, and IoT devices remotely from anywhere at any time through a secure global remote access network.

You can use SuperOps to manage client endpoints, provision accounts, and provide support with TeamViewer. To enable this integration, you require TeamViewer's corporate subscription.

BENEFITS

Why connect TeamViewer and SuperOps

Multi-platform support

You can access client endpoints remotely from Windows, macOS, or Linux devices.

One-click configuration

Setting up the integration within SuperOps is as simple as logging into your TeamViewer account.

Enhanced security

TeamViewer enables cloud-based network compression and AES 256-bit end-to-end encryption, so you can access your desktop files securely.

File transfer

You can share files using convenient methods such as a file manager, contextual menus, drag and drop, and a file box that can link to cloud storage providers.

Remote printing

Print documents locally, from the remote computer that you can access when connecting between Windows devices.

Connection reporting

You can get detailed connection reports that show you who connected to which endpoint and for what duration

Designed for easy use

The interface is simple and easy to use so you can focus on providing effective support.

Unattended remote access

You can proactively fix issues, perform maintenance, and provide remote support to your clients and you don't need the end-user to be present when you remotely access their devices and servers.

SET UP

How to set up TeamViewer for SuperOps

You need to have a TeamViewer corporate subscription to enable the integration in SuperOps
Get started by navigating to Settings and clicking on 'Marketplace'
You will see the list of available integrations; click Integrate next to the TeamViewer app

Check out our solution article for a detailed walkthrough of the integration.

For support, ping us or drop us a line at support@superops.com