marketplace - teamviewer
TeamViewer + SuperOps
Get remote access to endpoints in the SuperOps RMM console using TeamViewer.
OVERVIEW
What is TeamViewer
TeamViewer is a remote access, control, and support solution that works with every desktop and mobile platform — Windows, macOS, Android, and iOS. The app lets you remote into computers or mobile devices located anywhere. You can connect to servers, commercial-grade machines, and IoT devices remotely from anywhere at any time through a secure global remote access network.
You can use SuperOps to manage client endpoints, provision accounts, and provide support with TeamViewer. To enable this integration, you require TeamViewer's corporate subscription.
BENEFITS
Why connect TeamViewer and SuperOps
Multi-platform supportYou can access client endpoints remotely from Windows, macOS, or Linux devices. | One-click configurationSetting up the integration within SuperOps is as simple as logging into your TeamViewer account. |
Enhanced securityTeamViewer enables cloud-based network compression and AES 256-bit end-to-end encryption, so you can access your desktop files securely. | File transferYou can share files using convenient methods such as a file manager, contextual menus, drag and drop, and a file box that can link to cloud storage providers. |
Remote printingPrint documents locally, from the remote computer that you can access when connecting between Windows devices. | Connection reportingYou can get detailed connection reports that show you who connected to which endpoint and for what duration |
Designed for easy useThe interface is simple and easy to use so you can focus on providing effective support. | Unattended remote accessYou can proactively fix issues, perform maintenance, and provide remote support to your clients and you don't need the end-user to be present when you remotely access their devices and servers. |
SET UP
How to set up TeamViewer for SuperOps
You need to have a TeamViewer corporate subscription to enable the integration in SuperOps
Get started by navigating to Settings and clicking on 'Marketplace'
You will see the list of available integrations; click Integrate next to the TeamViewer app
Check out our solution article for a detailed walkthrough of the integration.
For support, ping us or drop us a line at support@superops.com
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