What's New at SuperOps
See what's live, what's better, and what's coming next.
Release recap
Webinar highlights
AI spotlight
Tiny Tweaks, Massive Wins
What’s
Monica AI
Been Up To?
AI-Powered
Script Generation
No more script hunting or manual writing. Generate and deploy scripts in seconds with Monica
Quarterly Spotlights
SuperOps combines every tool you need into a unified platform to help you manage IT with unlimited precision, control, and efficiency.
Contracts
We reimagined contracts to give you total clarity and control. Built to align with your service delivery, the new module shows you exactly where you’re profitable, and where you’re not.
Unified Runbooks
Standardize how work gets done. Create step-by-step runbooks that combine automation, checks, and embedded documentation, so technicians always know what to do and how.
Knowledge Base
Our new Knowledge Base supports both your team and your clients, and gets smarter over time. Monica can now draft KB articles straight from ticket context, so your documentation keeps pace with your work.
Topology Mapping
Visualize every endpoint and connection in your client’s network with the new Topology Map. It’s a real-time, interactive blueprint of every device under your care, right inside SuperOps.
Upgraded Software Management Module
We’ve expanded our software management capabilities to support Mac environments via Homebrew. With Chocolatey, Winget, and your own custom repository, you now have full control over software deployment and security, across every device.
ISL Online and WFH
Launch secure, seamless remote sessions right from your workflow. Our ISL integration makes it easier than ever to support users, whether they’re in the office or working from home.
PSA
Contracts
We reimagined contracts to give you total clarity and control. Built to align with your service delivery, the new module shows you exactly where you’re profitable, and where you’re not.
Unified Runbooks
Standardize how work gets done. Create step-by-step runbooks that combine automation, checks, and embedded documentation, so technicians always know what to do and how.
Knowledge Base
Our new Knowledge Base supports both your team and your clients, and gets smarter over time. Monica can now draft KB articles straight from ticket context, so your documentation keeps pace with your work.
RMM
Topology Mapping
Visualize every endpoint and connection in your client’s network with the new Topology Map. It’s a real-time, interactive blueprint of every device under your care, right inside SuperOps.
Upgraded Software Management Module
We’ve expanded our software management capabilities to support Mac environments via Homebrew. With Chocolatey, Winget, and your own custom repository, you now have full control over software deployment and security, across every device.
Integrations
ISL Online and WFH
Launch secure, seamless remote sessions right from your workflow. Our ISL integration makes it easier than ever to support users, whether they’re in the office or working from home.
Release Blog
The story behind the release, straight from the product team.
Round-up Webinar
Missed the session? Catch the full walkthrough on-demand.
Product Roadmap
Want a sneak peek at what’s coming next?
Release Notes
Everything that shipped, month by month.
Release Blog
The story behind the release, straight from the product team.
You might’ve missed…
Hidden gems that make your day smoother.
Automations
Build smarter automation flows with nested conditions, multi-step logic, and tighter control. It’s policy precision—upgraded.
0
Supercharge your
MSP growth
with SuperOps