A sneak peek at what's up and out in SuperOps.

Technicians can chat with users from within the platform, ensuring real-time communication, faster resolution, and improved client satisfaction.

Troubleshoot issues in your network devices by remotely accessing the SSH terminal, right within SuperOps. Simply add your SSH credentials to get started. 

Get best-in-class protection for your devices right from within SuperOps with the ESET integration.

During discovery, devices responding only to ICMP are highlighted in a separate section of the scan results. These devices, with those responding to SNMP, can now be fully monitored for enhanced visibility and control. You now also have the flexibility to configure the protocols you want to monitor devices.

SuperOps now supports the Winget Repository, allowing you to install third-party software for Windows workstations. With this integration, you can manage updates for any third-party software already installed on your devices, as long as it’s in the Winget repository.

We’ve integrated FlexPoint and Alternative Payments to streamline your billing operations. These integrations offer flexible payment options, including installment payments and financing, aimed at improving cash flows and simplifying payment processing.

Customize and configure Splashtop settings at a policy level. This feature provides flexibility to adjust settings for individual clients, sites, or assets, ensuring that each environment is tailored to specific needs.

Accurate cost and revenue tracking with detailed, actionable reports on technician and client profitability.

We're building a new framework that's focused on automation, scalability, and efficiency with policy categories, policy inheritance, ability to turn on/off policies, policy categories and policy sets, OS patch approval workflow, and more.

• Maintenance window
• Script Dashboard
• Onboarding policy set 
• Alerts revamp 
• Asset views reorganization
• Advanced Asset Views builder (software installed use case) 

Sophos and Malwarebytes integration for tighter cybersecurity. IT Glue integration for better documentation.

Detect workstation and servers at the end of network scans. Onboard and install agents on servers and workstations with network discovery (not limited to network devices).

Stop the platform from sending alerts for server downtime and other expected events during maintenance windows.

Create standalone tasks outside of tickets/projects to use as to-dos, create work logs at a task level, order tasks within tickets and projects, and more.

Get recommended solutions based on past similar tickets and from the web, threshold-based alerts for potential efficiency drops, and more.

Empower technicians to work faster with task ordering, checklists, integrated scripting with IT documentation, improved approvals, and more in runbooks.

See trends in system data for workstations and servers and take proactive action.

Get more out of the platform with our integrations with Brightgauge, Liongard, Axcient, Veeam, and Rewst.

Gain more insights into assets with software activity and hardware status PDF reports.

Enhanced software management with Mac software management and custom software repository.

Create custom asset views for better visibility and management.

Enable growing and scaling MSPs to manage their work calendar-first with insights optimised for customer satisfaction.