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Sales Orders
Turn accepted deals into structured, executable records that power delivery and billing from day one. Ensure what’s sold is fulfilled accurately, tracked clearly, and monetized without friction.
Zomentum Integration
Bring approved quotes from Zomentum directly into Sales Orders. Create a seamless sales-to-service handoff and accelerate your quote-to-delivery workflow without manual rework.
Deeper CSAT
An enhanced CSAT model inside SuperOps, with native integrations to external CSAT tools. Measure sentiment more accurately and tie feedback directly to technician performance and service quality.
Tighter HaloPSA Connection
Integration
Strengthened integration between HaloPSA and SuperOps RMM to ensure tighter device, ticket, and workflow alignment.
Microsoft Intune Integration
Bring all Intune-managed devices directly into SuperOps, so every device, compliance policy, and app deployment is visible and actionable in one place.
Bi-Directional Documentation Sync
Keep documentation aligned across systems with seamless two-way synchronization between SuperOps and external IT documentation tools. Updates made in one platform automatically reflect in the other, reducing duplication, preventing inconsistencies, and ensuring teams always work from a single, reliable source of truth.
Cleaner Onboarding Process
A simplified onboarding and migration experience that reduces friction during implementation and accelerates time to value for growing MSPs.
Android Enhancements
MDM
Deepen Android device management with expanded policy controls, configurations, and enterprise-grade capabilities across managed customer environments.
Kiosk Mode
Deploy locked-down, single-purpose Android devices with secure kiosk configurations for frontline and dedicated client use cases.
AD Integration (Microsoft Entra ID )
Connect with your clients’ Active Directory to simplify device enrollment, improve device visibility, and strengthen MDM compliance across managed mobile device fleets.
Samsung KME
Enroll Samsung devices automatically and seamlessly using Samsung Knox Mobile Enrollment for zero-touch provisioning at scale across managed environments.
Regional Billing & Tax Compliance
Support for region-specific billing structures, including VAT/GST and tax-inclusive models across EU countries and Australia, helping you invoice confidently and stay compliant as you expand internationally.
Inventory & Vendor Management
Structured inventory tracking tied to vendors, sales orders, and billing enables better procurement control, lifecycle visibility, and scalable financial workflows.
Depth in Service Delivery & Work Management
Maintain traceability across incidents, problems, and changes. Preserve context, reduce duplication, and stay audit-ready without heavy process overhead.
Core Visibility, Access & Reporting
Major enhancements to the day-to-day RMM experience, including branded client interaction and remote access, unified activity feeds, richer device dashboards with health status and alerts, customizable reporting, and elevated asset views that surface critical signals by default.
Compliance and Accountability Enablement
Maintain clear change history, accountability, and data retention controls so you can meet enterprise and regulatory expectations without scrambling during audits, for MSPs serving compliance-heavy customers and passing enterprise security reviews.
Revamped intelligent alerting
Upgraded intelligent alerting that’s designed to monitor high-volume workstations with clearer controls and safer defaults, reducing alert fatigue, eliminating unnecessary noise, and ensuring technicians focus only on actionable, high-priority issues.
Google Workspace Integration
Connect with your clients’ Google Workspace to streamline enrollment, enhance device visibility, and maintain consistent MDM compliance across managed mobile device fleets.
Advanced MDM Capabilities: Geo Tracking, Alerting, and Remote view
Gain real-time fleet intelligence with location tracking, proactive alerts, and built-in remote support for Android devices across managed environments.
Advanced Project & Resource Management
Execution-grade project management, including capacity forecasting, utilisation visibility, and dependency tracking, helps you balance reactive tickets with planned work and spot delivery risks before they impact customers.
Vulnerability Posture
Built-in vulnerability and port scanning surfaces exposure gaps and open ports across your environment, so you can stay ahead of bad actors and digital threats.
Virtual Machine Monitoring
Track health, performance, and operational status of virtual machines alongside physical endpoints.
Advanced Platform Capabilities including Apple BYOD
Support flexible device ownership with secure Apple BYOD management designed for modern workforce models across client environments.
Advanced MDM Reporting
Unlock advanced historical, compliance, and device health reporting to strengthen audit readiness and long-term fleet visibility across managed device fleets.
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