A sneak peek at what's up and out in SuperOps.

The SuperOps agent is now supported for Linux processors running on the ARM architecture, including support for Raspberry Pi OS. 

We now support monitoring for 8 more network device types. You can start monitoring these devices by creating custom monitors. 

You can now connect SuperOps with Emsisoft for enhanced protection of your client's endpoints.

You can easily discuss specific issues or plans with external partners regarding tickets, quotes, projects, or invoices - all from the convenience of your mobile device.

Two-way sync with Outlook calendar for painless event scheduling and SLA-based dispatching.

Start, pause, and resume timers with minimal friction and clicks.

Splashtop configurations at the policy/group level, agent system tray icon configurations at the policy/ group level, and the ability to add more conditions and client custom fields to asset grouping filters.

Monitoring for additional network device types such as NAS, WAP, VoIP, IP camera, UPS, and server.

ESET and Guardz integrations for protection against malware, internet threats, phishing, ransomware, and more.

See a log of all activities that happened within a ticket.

Get business insights on time saved, increase in billable hours, and revenue growth.

Contracts bundling, multiple invoice schedules, contract application, automated reconciling of subscriptions based on usage.

Improved contract management to support custom billing agreements. Automated reconciling of contracts based on user and asset groups.

Tighter integrations with Pax8 and bookkeeping tools for better billing.

View ticket details and properties in the ticket list view, and pin ticket columns. Show, hide, and search ticket properties. Track and reduce agent collisions, auto-refresh ticket views, view ticket audit logs, and print tickets.

Test device reachability and improve network diagnostics with ICMP ping.

Create standalone tasks outside of tickets/projects to use as to-dos.

Onboard servers and workstations with network discovery (not limited to network devices).

Improved asset management with dashboards to monitor OS patches, asset health, and scripts. Visibility into overridden policies at asset/parent levels.

Stop the platform from sending alerts for server downtime and other expected events during maintenance windows.

See how profitable your clients are for you based on resource utilization, cost, and revenue.

Enhanced cybersecurity with Webroot, BitDefender, and Sophos integrations.

Deeper integration with Acronis for full-feature data backup, recovery, and protection.

Value-driven reports, self-service capabilities, and more.