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msp|operations|

The 3 phases of effectively onboarding a new MSP client

Onboarding a new client must be thoughtfully done, and security needs to be built in every step of the way.

Joshua Liberman

4 min

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Client offboarding checklist

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msp|operations|

The 3 phases of effectively onboarding a new MSP client

Onboarding a new client must be thoughtfully done, and security needs to be built in every step of the way.

Joshua Liberman

4 min

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MSP|Operations|

New client onboarding checklist for MSPs — the only one you will need

It’s an exciting thing to land a new managed service client. You want to make sure that they have a great experience right out of the gate with your company.

Mike Herrington

3 min

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MSP|Operations|

Your local expertise is your competitive MSP advantage. Lean into it.

One of the things I enjoy the most about my job as the CEO of a marketing agency that caters specifically to MSPs is that I get to see a bird's eye view of the trends happening in the industry.

Nate Freedman

4 min

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MSP|Operations|

How to become a cloud-first MSP

If you’re an MSP and haven’t been under a rock, you probably have a pretty good idea that cloud computing is here to stay.

Mike Herrington

5 mins

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MSP|RMM|

The MSP buyer's checklist: 7 things to keep in mind while choosing RMM software

From providing break/fix services back in the day to now proactively monitoring thousands of devices at scale, MSPs have revolutionized the IT services industry.

Nithish Kumar

4 min

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msp|rmm|AI|

4 ways intelligent alerting can transform your MSP business

Noise reduction has been a big talking point in the MSP industry for years now. MSPs have tried to lower the cacophony for a long time, but the reduction in noise has always come at the cost of visibility. Things needed to change.

Manish Balaji

4 min

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MSP|Startup|

Want to launch a successful MSP? Read this first

So you want to start an MSP business but don’t know where to begin. The high growth potential of the managed services market leaves the industry ripe for disruption but you are probably not the only one who noticed it. Starting and running a business can be equal parts rewarding and daunting in this competitive environment. This post will help you make the right first steps.

Akshaya Devi

5 min

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msp|operations|

The 5 absolutely essential tools you need when running a solo MSP

The managed services industry has traps and pitfalls like any other. Not having the right tools is the easiest to avoid.

Akshaya Devi

6 min

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MSP|Operations|

Building a rock-solid MSP tech stack

There are a lot of things to think about when starting or growing your MSP. One important topic that shouldn’t be overlooked is building a rock-solid MSP tech stack.

Mike Herrington

7 min

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msp|

[Infographic] A quick guide to the MSP industry

A quick visual guide to the MSP industry, common challenges, and opportunities.

Shweta Ravi

2 min

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MSP|Operations|

Building your dream team for your MSP business

It's exciting when your MSP starts to grow. It's even more challenging when you realize that you can't do it all yourself.

Mike Herrington

3 min

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msp|startup|

What’s next for your solo MSP?

Is your MSP business getting too big for one person to manage? Time to start working on your business rather than in it.

Akshaya Devi

6 min

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MSP|Operations|

Having trouble pricing a solution per user? Here's what you need to do.

If you’re a managed service provider there are a lot of different ways to price your services.

Mike Herrington

3 min

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msp|operations|

Worried about making your first sales hire? Read this

Products don’t sell themselves, it’s people who do. Here’s how to find the one for you.

Akshaya Devi

6 min

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Operations|Marketing|

How to generate thousands in revenue by nurturing partnerships with fellow MSPs

The lead generation for your MSPs takes a whole different turn when you stop seeing them as competition and start treating them as partners to help you grow.

Praveen Ramesh

2 min

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MSP|Marketing|

MSP Sales — 5 mistakes that keep your MSP from growing

As the owner of an upcoming MSP, your prowess with handling technology is without question.

Nithish Kumar

5 min

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MSP|Marketing|

5 MSP marketing hacks to supercharge your growth

The MSP industry is set to hit the 400 billion USD market cap by the end of this decade.

Nithish Kumar

4 min

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MSP|Marketing|

3 underrated SEO techniques for MSPs to boost your search ranking

Ask a managed service provider what the most difficult part of their business is and most will point at lead generation and client acquisition.

Sriram Palaniappan

4 min

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MSP|Operations|

What to consider for your tech stack when starting a new MSP business

Getting a new Managed Service Provider business up and running can be a challenge. There are a lot of things to think about. One important facet of the business is choosing your tech stack.

Mike Herrington

4 min

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MSP|OPERATIONS|

Getting started with AIOps for MSPs

Artificial intelligence or AI has become much more than a buzzword in the IT industry over the last few years.

Sourav Borah

5 min

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MSP|Sales|

Popular MSP pricing models and what's best for your business

When you're growing a managed service provider (MSP) business, you'll have to face a lot of questions along the way. One of the big ones is how you package and sell your services. Specifically, what pricing model should you use? We'll review four popular pricing models for MSPs and the advantages and disadvantages of each.

Mike Herrington

4 min

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Contact us: +1 628-270-9924 | +44 20 4525 2090

Powered by AI Superpowered for IT Pros

© 2025 SuperOps. All rights reserved

SuperOps

About usOur philosophyFeaturesPricingMarketplaceCustomersNews roomCareersContact usAffiliateResellersTech partnersEvents

Platform

PSARMMProject ManagementIT DocumentationAIFor IT teams
Features
Asset ManagementPatch ManagementAlert ManagementPolicy ManagementIntelligent AlertingService DeskQuote ManagementAutomationClient ManagementContract ManagementNetwork MonitoringMobile appSmart TrackerScheduling

Resources

CommunityBlog - The BugleSuperPodSuperPod BytesBooksHelp CenterRoad to 1 millionTemplatesWebinarsStartups
Marketplace
SplashtopTeamviewerConnectwise ControlXeroWebrootQuickbooks OnlineQuickbooks DesktopPax8

Learn

Best RMM softwareUEM SoftwareBest Patch Management SoftwarePatch ManagerUEM VS EMM VS MDMMSP AutomationBest PSA SoftwareBest IT Ticketing ToolOpen source RMM

Compare

AteraSyncroNinjaOneDatto HaloPSAConnectwisePulsewayKaseya
SOC_LogoHIPAA_LogoISO_Logo

Subscribe to our newsletter

Terms of usePrivacy policyCookie policyGDPRSecurity

Follow us on

social
social
social
social
social

Contact us: +1 628-270-9924 | +44 20 4525 2090