MSP BusinessClient Management
Why MSPs need a good client offboarding process
Making the offboarding process smooth for customers is as important as having a great onboarding experience.
Joshua LibermanJan 25, 20234 min
Joshua Liberman
President and founder of Net Sciences, Inc
Joshua Liberman is President and founder (in 1996) of Net Sciences, Inc, New Mexico’s most security-focused MSP. Joshua is a former rock and ice climber, martial artist, and lifelong photographer. He has traveled worldwide and speaks five languages. Heidi, his wife, calls him the most interesting geek in the world.
Articles by Joshua
MSP BusinessOperations & Growth
How MSPs can finish strong every year
Why end-of-year planning is important and what MSPs can do to finish the year on a high note.
Joshua LibermanDec 16, 20223 min
The 3 phases of effectively onboarding a new MSP client
Onboarding a new client must be thoughtfully done, and security needs to be built in every step of the way.
Joshua LibermanSep 26, 20224 min
SecurityCompliance
Making cyberliability work for you
Just getting cyberliability insurance is never enough. Find out what else you need to do.
Joshua LibermanSep 5, 20224 min
MSP BusinessClient Management
How to talk about IT security with clients
Clients don't want to know or talk about MDR, firewall log reading, or security training, but they do want their business to be completely secure. Communicating the right message makes all the difference.
Joshua LibermanJun 27, 20224 min
SecurityEndpoint Security
The first step towards security - identify, locate, and protect client data
To offer security to clients, MSPs must start at the very beginning - with client data.
Joshua LibermanJun 6, 20224 min
Run your IT estate with a capable human-AI workforce.
Explore how agents and their playbooks are about to change the way you do IT work. Without ever compromising on trust.