This quarter, something shifted.

Eliminating silos won’t happen overnight, but the return on investment is clear: faster resolution, better decisions, happier clients, and a more agile business.

By embedding Huntress into your SuperOps environment, endpoint protection becomes part of your standard provisioning process—just another layer of automation to keep your clients safe without extra overhead

Agentic AI is revolutionizing how IT teams and MSPs work, from decision-making to delivery. Discover five ways it is helping them move faster, smarter, and more strategically.

If you have a laptop or a computer where you store sensitive files, you should know that Windows provides foolproof data-protection solutions to protect it from unauthorized access.

Windows Command Prompt provides a quick and efficient way to communicate with your system. Knowing how to use CMD efficiently empowers users to execute tasks faster, troubleshoot issues precisely, and gain greater control over system functions. In this guide, we will explore essential CMD commands and why mastering them enhances productivity and system management.

This integration is built with one core purpose: to empower MSPs with a unified platform for deploying, monitoring, and managing backup software—without the need to toggle between multiple tools.

Schools and universities are now top targets for cybercriminals, facing rising threats like ransomware, phishing, and data breaches. With limited resources and growing complexity, education IT teams must rethink their approach to cybersecurity.

There’s a lot of noise in the AI space right now. But the future doesn’t belong to the loudest voices. It belongs to the ones who build with intent.

Discover the key differences between agentic AI and automation, and learn why understanding both is essential for MSPs and IT teams.

This collaboration is designed with one goal in mind: to empower MSPs by strengthening collaboration and introducing advanced features that streamline their daily operations.

Every resolved ticket in your queue represents knowledge that could prevent future problems. SuperOps’ Knowledge Base automatically captures these solutions, deflects repeat issues, and builds a searchable library of your team's expertise, no extra work required.

While many vendors retrofit AI onto existing tools, SuperOps has rebuilt Monica AI at the core of its platform. Monica AI has grown from assistive to agentic – learning, adapting, and transforming IT operations with every interaction

Discover the key differences between agentic AI and generative AI, and learn why understanding both is essential for MSPs and IT teams looking to improve automation, service delivery, and operational efficiency.

Every day, the same routine plays out for technicians across the world. A system needs maintenance, a service requires automation, or a recurring issue demands a permanent fix. You know exactly what needs to be done, but turning that knowledge into working code is where your productive day hits the brakes.

Contracts shouldn’t hold your growth back. With SuperOps, they flex with your business, connect service delivery to billing, and power true profitability — all in one place.

Convert SOPs into actionable, automated processes with Unified Runbooks

SuperOps has been named one of CRN’s 20 Hottest AI Software Companies of 2025, recognizing our continued innovation in AI-driven solutions for modern MSPs.

We're thrilled to announce a powerful new integration that's set to streamline your remote support workflow: SuperOps and ISL Online have integrated to bring the robust remote access capabilities of ISL Online directly into the SuperOps RMM platform, empowering MSPs with seamless, efficient, and secure remote support tools.

Solid service delivery is just one side of the coin, smart billing is the other. When both work in sync, your MSP runs smoother and grows stronger.

MSPs face a constant challenge with high ticket volumes, but there's a solution: automated SOPs. By identifying recurring issues, creating standardized procedures, and automating them, MSPs can significantly boost efficiency and save up to 26 billable hours per month per technician

Save labor costs, delight clients, and reduce ticket load with AI-powered Recommended Solutions and Similar Tickets

With unprecedented competition in the managed services provider industry, differentiation is no longer optional—it’s essential.

We have also launched a game-changing AI-powered IT Endpoint Management tool, and are investing in AI innovation, global expansion, and mid-market growth

The SuperOps and IT Glue integration tackles siloed information challenges head-on by automating data synchronization between your RMM and documentation platforms.

SuperOps' new Resource Utilization and Client Efficiency Dashboard empowers MSPs with AI-driven insights. Identify resource-draining clients, optimize technician time, and reduce recurring issues. Make data-backed decisions to boost efficiency and profitability—all from a single, comprehensive view.

New year, new features! Check out what's new at SuperOps in January and give them a spin.

New platform integrations enhance MSPs’ ability to manage and defend against complex cyber threats, enabling greater focus on scaling.

By combining SuperOps' robust IT operations platform with Sophos' industry-leading cybersecurity solutions, we are paving the way for a more secure and efficient future for managed services.

By integrating backup management directly into the SuperOps PSA workflow, this collaboration not only simplifies daily tasks but also strengthens the reliability of IT services provided by MSPs.

Explore the latest IT automation trends for 2025 and uncover how AI is reshaping RMM.

Metrics that get measured = Profits that scale. Know what metrics your MSP needs to track to put you on the track to profitability.

From scattered tools to seamless operations: SuperOps is revolutionizing managed services with an AI-powered unified platform.

Discover key MSP events for 2025 to network, learn, and steer your MSP towards success.

Stay ahead of the curve by watching out for these MSP trends in 2025.

SuperOps’ new Classic View makes ticket management easier with a sleek split-screen layout. See ticket lists and details side-by-side, prioritize effectively, and handle bulk actions with ease—all in one place.

The dispatcher's ability to streamline operations, provide optimal tech support and enhance customer experiences make them indispensable assets to any organization invested in delivering top-tier support services.

Leverage content marketing by repurposing content across platforms, answering FAQs, and staying consistent with simple, valuable posts.

SuperOps and ThreatDown (powered by Malwarebytes) have joined forces to offer a comprehensive cybersecurity solution that combines the power of AI-driven automation with advanced threat detection, ultimate endpoint protection and response capabilities.

AI-Driven Automation Integrated with Advanced Threat Detection to Empower Businesses with Unmatched Protection and Operational Efficiency

Hey MSP! Want a companion who'll help you grow in the most intuitive, sustained way possible? Here I am!

Fueling new MSPs with essential tools, expert mentorship, and resources for rapid growth and lasting success.

Business networking is vital for MSPs, providing connections, partnerships, and insights for growth.

Undesk your MSP with the unified mobile PSA-RMM app.

Designed specifically for MSPs, this integration will enable them to automate the entire workflow, from invoicing to payment collection.

With a slew of dangerous threats cropping up in the digital landscape, it’s getting harder by the day to protect yourself from bad actors. MSPs especially, need to stay one step ahead of emerging cyber threats to protect their clients and keep their networks safe.

Say hello to SuperOps’ advanced network monitoring that’s unified with your RMM platform.

MSP marketing in 2025: Focus, priorities, and winning strategies.

Developing a team that sticks with your MSP is no small task. But there is one secret ingredient you may be overlooking: building a winning culture.

The world ahead for MSPs – Trends, speculations, and predictions.

‘Tis the holiday season!

With the ChatGPT vs. BARD battle once again pitting Microsoft against Google, AI is no longer limited to the world of tech enthusiasts.

SuperOps is proud to announce its yet another milestone in security: HIPAA compliance.

I remember chatting with a friend of mine who also happens to be an MSP business owner, and at a certain point the conversation turned towards work. No matter how hard we try to keep things light, the topic of MSP marketing eventually rears its ugly head. At this point, we’ve learned not to fight it.