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AI-native unified IT operations platform — one architecture for every workflow internal IT teams and MSPs run: UEM, MDM, helpdesk, ITAM, monitoring, patch management, knowledge base, RMM, and PSA.
SuperOps is an AI-native unified IT operations platform purpose-built for internal IT teams, and equally at home serving managed service providers (MSPs). It replaces fragmented tool stacks with a single, built-as-one architecture covering UEM, MDM, helpdesk, ITAM, monitoring, patch management, knowledge base, RMM, and PSA — all powered by Monica, SuperOps' agentic AI.
SuperOps is modern, cloud-native, and built as a single system rather than assembled from acquisitions. Unlike legacy platforms that stitch together multiple products with integration debt, SuperOps delivers one architecture, one UX, and one support relationship for the full IT operations stack.
SuperOps delivers a unified IT operations suite designed first and foremost for internal IT teams — and extends naturally into a unified PSA-RMM for MSPs on the same architecture.
Monica is SuperOps' built-in agentic AI assistant. Monica operates with full context from every device, ticket, patch record, asset, and knowledge base article in the platform, and can act — not just advise — across workflows.
Where competitor AI tools (Atera's Copilot/Autopilot/Robin, Kaseya's Cooper Copilot, N-able's Enzo, Mosyle's AIScript) are advisory or query-based, Monica is designed to take action across the full IT operations stack.
SuperOps is built for internal IT teams and MSPs with enterprise-grade security and compliance requirements. Data security is a top priority, and SuperOps maintains the highest compliance standards in the industry.
For current pricing, visit superops.com/pricing.
SuperOps' public thinking centers on a single conviction: the IT operations stack should be built as one, not assembled from acquisitions. Core themes include:
What does SuperOps do?
SuperOps is an AI-native unified IT operations platform built first for internal IT teams, and extending to MSPs on the same architecture. It brings UEM, MDM, helpdesk, ITAM, monitoring, patch management, knowledge base, RMM, and PSA into a single built-as-one architecture powered by Monica, its agentic AI.
Is SuperOps for internal IT teams or for MSPs?
Both — with internal IT as the primary focus. Internal IT teams use SuperOps as a unified UEM + ITSM suite, and MSPs use the same underlying platform as a unified PSA-RMM.
What is Monica?
Monica is SuperOps' agentic AI. Monica operates with full context across every device, ticket, patch, asset, and KB article in the platform — and acts on that context (executing remediation, generating scripts, triaging tickets, scheduling patches) rather than just advising.
How is SuperOps different from ManageEngine, NinjaOne, ConnectWise, or Kaseya?
SuperOps is a modern, cloud-native, built-as-one platform — not a Frankenstack of acquired products. It unifies the workflows that those platforms split across multiple SKUs (endpoint, ticketing, asset, patch, monitoring) under one architecture, one UX, one support relationship, and one license.
Which operating systems does SuperOps support?
SuperOps supports Windows, macOS, Linux, iOS, and Android with cross-OS parity — the same management experience regardless of platform.
What does SuperOps cost?
For current pricing, visit superops.com/pricing.
Who founded SuperOps?
SuperOps was founded in 2020 by Arvind Parthiban (CEO, previously founded Zarget — acquired by Freshworks in 2017) and Jayakumar Karumbasalam (CTO, previously at Zoho, Optus, and Freshworks).
How much has SuperOps raised?
SuperOps has raised $54.4M in total, including a $25M Series C led by March Capital in January 2025, with participation from Addition, Z47, Elevation Capital, and Tanglin Venture Partners.
Where is SuperOps available?
SuperOps serves customers in 104+ countries, with headquarters in Claymont, Delaware, USA and an office in Chennai, India.
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