Startup

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Benefits of having network monitoring together with your unified platform

Network monitoring and remote management of devices are integral parts of IT management working as effective guardrails against IT infrastructure challenges.

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Looking into the future: SuperOps.ai CEO Arvind Parthiban on TubbTalk

In an exclusive interview with IT Growth Expert Richard Tubb on his podcast TubbTalk, SuperOps.ai CEO Arvind Parthiban shares the behind-the-scenes on the latest fundraising, what’s up and coming for SuperOps.ai, and a few big announcements that have been under wraps.

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Why it is important for managed services to monitor their monthly recurring revenue

Recurring revenue is an MSP’s backbone around which the success of business relies on.

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Six mistakes that are killing your MSP

There are mistakes you can sweep under the rug and there are mistakes that pull the rug from under you.

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Thinking about exiting your MSP? Read this before you decide

MSP owners work tirelessly to build great brands, awesome teams, and an enviable portfolio of clients. But they don’t have to keep at it forever.

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Your software should not be expensive

Many MSP tech providers believe "they can” increase prices and customers will have to accede. SuperOps.ai's philosophy is different.

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Who should your first 3 hires be when starting an MSP?

Startups live and die by the people working for them.

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The SuperOps.ai product and business philosophy

I have always believed that building a startup or a product is a privilege and a responsibility not to be trifled with. When customers and employees put their trust and faith in us, we need to live up to it. Also, the impact that a successful startup can create is immense, for not just the employees and customers but also for the larger community. That is why we want to be mindful of the manner in which we go about creating and scaling SuperOps.ai, both as a startup and as a product. We wanted to be very clear about the philosophy we would follow.

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Launching “Road to 1 Million” resources just for MSPs

There are dreams, and then there are DREAMS. “Road to 1 Million” is one of our DREAMS.

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Kaseya-Datto: A “marriage of convenience”, where customers pay the price

Not all acquisitions are made equal. Some are ideal marriages with synergies made in corporate heaven, while others are back alley deals gotten into for superficial convenience.

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What’s next for your solo MSP?

Is your MSP business getting too big for one person to manage? Time to start working on your business rather than in it.

SUGGESTED STORIES

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Lessons from CrowdStrike outage: 3 huge marketing and customer service opportunities around an IT crisis

The CrowdStrike outage was horrendous, especially if your MSP had to rescue clients surrounded by lots of BSOD.

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The ripple effect of the Microsoft outage on MSPs

The recent Microsoft outage sent shockwaves across industries, causing disruptions that ranged from flight delays to halted business operations. In a world where technology is the backbone of almost every operation, the outage has served as a stark reminder of how interdependent our IT infrastructure truly is. . For MSPs, this outage was particularly challenging as it highlighted the critical role they play in maintaining business continuity and managing IT services for their clients.

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Navigating the MSP cybersecurity challenges and opportunities: AMA with Cybersecurity expert Amy

Navigating the MSP cybersecurity challenges and opportunities: AMA with Cybersecurity expert Amy

4 min read