Sourav Borah

Building long-lasting customer relationships isn't easy.

Dynamic duos are an integral part of pop culture and history in general.

Artificial intelligence or AI has become much more than a buzzword in the IT industry over the last few years.

Marketing—this word is akin to a fever dream for a lot of managed service providers out there.

The pandemic came and changed the dynamics of the world’s business environment. Needless to say, MSPs had to make changes to their operations as well.

IT is the machinery behind any modern company’s services and operations.

A present-day MSP manages various kinds of assets in its clients' IT environments.

A patch is a change to existing software, usually to improve usability and security. It plays an important role in increasing a software product’s longevity and ensures that the product lives up to current standards. Patch management makes the deployment of patches easier.

The concept of business continuity plans has been around since the 1970s. It was developed as a means to minimize technical and operational difficulties after a hazard.

In the current scenario, IT becomes imperative as a business grows. But there are many intricacies involved in optimizing a business’s IT needs. An MSP simplifies the process and takes the load off the business owners.

Isolation and work pressure don’t blend well. Unfortunately, with remote work fast becoming the new normal (thanks to 2020—the year of chaos), people have little choice but to go through this blend of isolation and work pressure alone. A year full of unprecedented twists and turns, it took its toll on MSP owners and employees.