Jayakumar Karumbasalam

Co-founder, CPO, CTO, SuperOps

Jayakumar Karumbasalam is the co-founder, CTO, and CPO of SuperOps. He’s a noteworthy leader in the IT space. Before SuperOps, he has worked in Zoho, Optus, and Freshworks heading and building multiple products. He enjoys solving problems using technology and building mission-critical software.

Jay@2x.jpg

Articles by Jayakumar

The AI future is here - banner.jpg

AI & AgentsAI Strategy

The AI future is here - make the right choices for your MSP business

If the last year-in-tech has taught us anything, it is that Artificial Intelligence (AI) is not far out in the future; it is right here, right now. The question that you need to find an answer to, if you haven’t already, is how are you going to incorporate AI in your daily work and lives to ensure you are making the best use of it. This article should help you get to that answer.

Jayakumar KarumbasalamJul 19, 20234 min 30 sec

How-to-structure-your-engineering-product-org-2.jpg

Research & POV

How to Structure Your Engineering & Product Org for Speed

Building software is easy. At least it used to be. All you needed was a small team of full-stack engineers with an idea, a good understanding of your ideal users, and of course, the ability to write code. Everyone did everything — participating in DevOps, writing code, being well-versed in security practices, and bringing new feature ideas for the product roadmap. Ah, the good ol’ days, I tell you.

Jayakumar KarumbasalamMar 8, 20213 min

Run your IT estate with a capable human-AI workforce.

Explore how agents and their playbooks are about to change the way you do IT work. Without ever compromising on trust.

BOOK A DEMO