MSP BusinessHiring & Team
So you got your first IT job at an MSP. What now?
Starting a new job is like learning how to play a game. You start as a rookie. Anxious, nervous, and a raw passion to prove yourself.
Sanjeev NCMay 12, 20216 min
Sanjeev NC
Product Manager
Sanjeev NC started his career in the IT service desk and moved over to process consulting where he led award-winning ITSM tool implementations. He was also a highly commended finalist for Young ITSM Professional of the year in itSMF UK’s annual awards. Sanjeev is currently on a mission to build IT tools for the digital age.
Articles by Sanjeev
MSP BusinessOperations & Growth
Why should your PSA and RMM be 'truly' unified?
While every tool vendor could market themselves as 'unified' solutions provider, only a handful are truly unified. In this blog, we explore the real need for unified PSA and RMM solutions and how they differ from integrated solutions.
Sanjeev NCNov 7, 20206 min
MSP BusinessOperations & Growth
Should you be working in Internal IT or MSP?
Sometimes you consider which road to take - internal IT or MSP. But IT is IT. How does it matter? There are subtle differences between the two. So which one is better? Let's discuss this.
Sanjeev NCOct 14, 20206 min read
Run your IT estate with a capable human-AI workforce.
Explore how agents and their playbooks are about to change the way you do IT work. Without ever compromising on trust.