Are you struggling with Atera's weak automation or scaling pains? MSPs hit scaling walls with Atera's weak automation and basic PSA. Our guide compares top 12 alternatives for 2026 with key features and pros and cons to help you switch to a better platform.

The MSP market is scaling at a high pace. Valued at $380.33 billion in 2025, it is racing towards $1.27 trillion by 2035 with a solid 12.8% CAGR. And in this renaissance, new platforms are rising everywhere. So the real trick here is to spot the one that perfectly clicks for your MSP needs. 

A seamless IT tool helps your enterprise grow by saving on expenses and offering a great deal on ROI. It saves IT teams from manual repetitive work. Plus, with agentic AI processes, smart automation handles routine tasks so MSPs can focus on high-value wins. Atera suits beginners well enough with its affordable pricing. But as teams grow, shaky automation, basic PSA, and scaling snags can send MSPs searching for features that meet their needs elsewhere. 

This guide brings you the top 12 Atera Alternatives for 2026. These picks stand out for offering stronger automation and reliable PSA features. You can choose a platform from these Atera competitors that handle more endpoints, cuts ticket times, and delivers efficiency.

What Is Atera?

Atera is marketed as an all-in-one Remote Monitoring and Management (RMM) and Professional Services Automation (PSA) platform for managed service providers (MSPs) and IT teams. It offers a single dashboard that combines monitoring, ticketing and all automation tools. Atera follows a per-technician pricing model and uses AI to automate ticket resolution and script generation.

Additional read: Atera pricing

Some of its features include:

  • Remote maintenance: Atera helps your IT team to troubleshoot problems remotely. The IT professionals can uninstall apps, run scripts, or deploy patches for the same.  

  • Asset management: Provides tracking facility for all hardware and software for better resource planning.

  • Proactive alerts: Allows custom thresholds for resources, networks and offers regular SQL updates to detect issues early.

  • Real-time monitoring: The IT teams can view live system health, network performance and device activity.

  • Service automation: The ticketing process has automated ticket summaries and suggestive responses. This functionality is helpful for reporting, billing and automating workflows.

Why does Atera appeal to small and mid-sized MSPs and IT departments?

Atera appeals to small and mid-sized MSPs and IT teams majorly because of its tech-based and not device-based pricing for scalability. It also offers some supporting features like cloud-native design for remote work and AI powered automation tools at a lower cost.

Additional read: Head to Head comparison Atera vs SuperOps

Why Look For Atera Alternatives?

So what are the reasons MSPs are looking for better alternatives to Atera? To get an answer to this question, we went through honest user feedback on Reddit, G2 and Trustpilot. As MSPs voiced their frustrations, some clear patterns came to light. 

Reddit post Feedback for Atera

Here are the top pain points MSPs face:

  • Poor reporting: The custom reports require workarounds and lack flexible filtering and problematic export options. 

  • Limited features: Atera lacks depth for complex needs like dashboard sharing and needs improvement for remote access with Splashtop. 

  • Slow performance: Metrics only update once per hour and users face problems like blurriness, resource overload and inconsistent remote access.

  • Fraudulent billing on third-part devices: Atera overcharges for stale antivirus agents by ignoring their true checked-in counts. This can cost MSPs thousands without any usage.

  • Poor post-sale support: Account managers tend to ignore users after the sign up. The ticketing system also lacks customization and actual capabilities.

Reddit post on billing issues with Atera

Additional read: Why SuperOps wins against Atera? 

Tired of these issues? Try SuperOps, an Atera alternative, for reliable RMM, PSA, and AI that actually helps in automation. 

Top 12 Atera Alternatives

MSPs outgrow Atera at different speeds. Some need stronger RMM depth, others want full PSA or better pricing. We picked these top 12 Atera alternatives based on real MSP needs in 2026. These include all options from affordable all-in-ones to enterprise powerhouses.

Alternative

Key features

Best for

SuperOps

Unified RMM + PSA, AI automation, multi-tenant MDM, and patch management.

Growing MSPs and IT teams.

NinjaOne

Automated patching, real-time monitoring, scripting, all in one dashboard.

IT teams in healthcare/government.

ConnectWise

DIY/DFY NOC, endpoint management with strong PSA integrations

Large enterprises with many endpoints.

Kaseya

VSA RMM, advanced patching, automation, and remote troubleshooting.

Scaling IT pros needing enterprise tools.

Pulseway

Mobile-first monitoring, cloud RMM with security add-ons.

Mobile admins managing remote endpoints.

Automox

Patch automation, remote troubleshooting, and analytics.

MSPs focused on security patching.

Syncro

All-in-one RMM/PSA/remote, and affordable scripting.

Small MSPs wanting simple centralization.

N-able N-central

Hybrid RMM, security/backup, and multi-site automation.

MSPs with mixed on-prem/cloud setups.

ManageEngine

Unified patching, software deployment, and broad device support.

IT teams managing diverse hardware.

Datto RMM

Networking tools, SMB automation for easy RMM.

SMB service providers.

ServiceNow

Enterprise ITSM, deep workflows, and analytics.

Large MSPs with complex operations.

Freshservice

Ticketing, asset tracking for self-service portals.

IT teams prioritizing service desk.

SuperOps

SuperOps unifies RMM, PSA, and AI for MSPs and IT teams. MSPs using SuperOps for proactive monitoring, ticketing, and multi-tenant MDM. Technicians admire how it brings efficiency by pulling everything into one dashboard. You don’t have to chase alerts or tickets and its often growing MSPs preferred choice as it scales without any billing issues and handles unlimited endpoints on per-technician pricing.

Dashboard view of SuperOps
  • Real-time dashboard: This aid allows you to view device status, open tickets, alerts, and maintenance in one clean interface. You can customize widgets for instant insights to avoid fidgeting between multiple applications.
SuperOps service desk interface
  • Powerful service desk: You can track time on tickets, use task/reply templates, get Kanban views for bottlenecks, SLA escalation, and also CSAT surveys for post-resolution.
SuperOps client management suite
  • Client management suite: With this suite, you can handle contracts from emails and perform one-click invoicing from tickets, product catalogs, and a lightweight CRM for full customer journeys.  
SuperOps Unified runbooks interface
  • Smart Automation and Runbooks: To automate workflows functionalities like event/ time triggers, approvals, task templates are offered. Monica AI cuts 40% of routine tasks with anomaly detection.
SuperOps reporting and projects interface
  • Reporting and projects: You can make custom charts, schedule client reports for SLAs/ uptime, plus project planning with milestones, assignments and deadlines.

Pros:

  • AI automates 40% of tasks for 3.5x efficiency gains.

  • Transparent per-tech pricing with unlimited endpoints.

  • Offers unified RMM/PSA to boost profitability.

Try SuperOps to understand why MSPs pick SuperOps as the better option among all Atera alternatives.

2. NinjaOne 

NinjaOne provides automated endpoint management with strong integrations and customization options. It allows IT teams across industries to access proactive data in a single interface.

Key features:

  • Automated patching rolls out updates fast across devices with minimal downtime.

  • Real-time monitoring tracks health, performance, and alerts in a single dashboard.

  • Scripting and customization facilities let technicians build workflows that fit their setup.

     Pros:

  • Intuitive UI helps new technicians navigate easily through the platform and adapt within hours.

  • Fast patching keeps endpoints secure without constant babysitting.

  • Free onboarding smooths the switch from tools like Atera.

Cons:

  • Higher cost for small teams with reference to per-technician models.

  • Custom quotes only, no quick online pricing is available to compare.

  • Limited PSA means you have to pair with separate ticketing tools.

3. ConnectWise

ConnectWise offers DIY and DFY services for businesses that need an outsourced network operations center (NOC). Larger enterprises use it to manage dozens of endpoints easily and quickly.

Key features:

  • Scalable RMM handles growth from 100s to 1000s of devices.​

  • Strong PSA covers ticketing, billing, and contracts in one flow.​

  • Deep integrations allow you to link with accounting, security, and CRM tools.

Pros:

  • Scales effortlessly as your MSP adds clients and endpoints.

  • Strong integrations help to save hours on data syncing.

  • Mature PSA handles complex billing better than Atera’s basics.

Cons: 

  • Steep learning curve can slow onboarding for smaller teams.

  • Complex setup demands IT professionals or paid help to launch the platform correctly.

  • Higher pricing adds up for startups functioning on a budget.

4. Kaseya

Kaseya delivers comprehensive RMM through its virtual system administrator (VSA) tool for IT operations. Professionals use it as an Atera alternative to centralize patching, automation, and perform remote fixes.

Key features:

  • Advanced scripting helps you to run custom commands across fleets.​

  • Multi-tenant support isolates client environments systematically and cleanly.​

  • Remote troubleshooting allows MSPs to access devices without VPN hassles.

Pros:

  • Enterprise scale manages massive deployments smoothly.

  • Advanced scripting helps to automate tasks that Atera lacks to offer.

  • Multi-tenant support keeps clients’ data separate and secure.

Cons:

  • Its complicated interface can overwhelm you at the first glance.

  • Support delays leave urgent issues unattended way too long.

  • Pricing opacity hides the true costs until contract time.

5. Pulseway

Pulseway lets admins monitor and manage endpoints remotely. It offers a mobile-first app and cloud approach. 

Key features:

  • Mobile app delivers full control from phones or tablets.​

  • Real-time alerts ping issues before they turn into a serious problem.

Pros:

  • Strong mobile access lets professionals fix issues from anywhere.

  • Real-time alerts catch problems early for proactive wins.

  • Easy setup gets you running without migration headaches.

Cons:

  • Light PSA features lack deep ticketing or billing tools.

  • Limited reporting misses custom dashboards for clients.

  • Basic automation skips advanced AI runbooks.

6. Automox

Automox streamlines endpoint management with strong automation for repetitive tasks. IT teams and MSPs use it for patch management, remote troubleshooting, and analytics to boost efficiency.

Key features:

  • Fast patching deploys updates across OS platforms automatically.​

  • Remote troubleshooting runs scripts without full RMM.​

  • Analytics can track compliance and patch success rates.

Pros:

  • Fast patching functionality secures devices before exploits hit. 

  • Simple automation handles routines without complexity.

  • Cloud-native runs anywhere, no server maintenance is needed.

Cons:

  • Narrow RMM scope skips full monitoring depth.

  • No full PSA means extra tools for tickets.

  • Integration limits block some accounting syncs.

7. Synchro 

Syncro suits MSPs and IT teams who want centralized endpoint management. It offers one affordable tool that packs RMM, PSA, and remote access together for smooth operations.

Key features:

  • All-in-one dashboard handles monitoring, tickets, and remote access at the same time.​

  • Easy scripting runs quick fixes on endpoints.​

  • Affordable remote sessions connect without additional aids.

Pros:

  • Low-cost fits tight budgets better than Atera.

  • All-in-one platform helps to cut license sprawl.

  • Easy scripting simplifies common troubleshooting tasks.

Cons:

  • Basic features lack depth for complex client requirements.

  • Limited scale caps growth past mid-size. 

  • Weak reporting frustrates client proof points.

8. N-able N-central 

N-able N-central unifies endpoint management for on-premise, cloud or hybrid setups. It offers RMM, security, backup, and automation for MSPs and IT teams of all sizes. 

Key features:

  • Proactive monitoring scans networks 24/7 for threats.​

  • Automation scripts perform routine maintenance across sites.​

  • Multi-site support handles branched client operations.

Pros:

  • Proactive monitoring spots issues before calls come in.

  • Solid automation frees technicians for billable tasks.

  • Multi-site support helps to organize large deployments.

Cons:

  • Complex pricing can confuse your budget planning.

  • Slow remote access lags during crisis. 

  • High overhead demands strong hardware support.

9. ManageEngine

ManageEngine offers patching, software deployment, and security from one console. This allows MSPs and IT teams to manage desktops, servers, mobiles, and VMs with broad coverage.

Key features:

  • Broad device support spans servers, mobiles, and more.

  • Strong patching supports automation across mixed fleets.​

Pros:

  • Broad device support ensures compatibility across diverse environments.

  • Strong patching keeps compliance tight.

  • Comparatively affordable for basic MSP requirements.

Cons:

  • Clunky interface seems problematic next to modern UIs.

  • Legacy feel slows daily workflows. 

  • Slow support can frustrate clients that need urgent fixes.

10. Datto RMM

Datto RMM (now a part of Kaseya) designs integrated networking and business tools for SMBs exclusively. MSPs choose this Atera alternative for automation, with a simpler learning curve and better efficiency. 

Key features:

  • Core RMM monitors endpoints reliably on a day-to-day basis.​

  • Automation handles routine network tasks.​

  • An easy interface helps in speeding up daily technician work.

Pros:

  • Easy to use so that you don’t have to undergo a training process.

  • Good for SMBs that have straightforward needs.

  • Reliable core RMM ensures that the platform delivers without any crashes.

Cons:

  • Kaseya ecosystem lock-in limits a user’s freedom to choose alternative solutions to integrate with non-Kaseya products.

  • Limited PSA skips billing integration functionality.

  • Pricing changes can catch users off guard.

11. ServiceNow

ServiceNow is often called an enterprise ITSM powerhouse. It offers scalability, powerful automation, and supports deep integrations for workflow automation.

Key features:

  • Scalable workflows automate multi-step processes.​

  • Strong analytics dashboards prove ROI to executives.

  • Deep integrations tie seamlessly into diverse technology stacks for an enterprise.

Pros:

  • Enterprise depth handles a large number of endpoint operations.

  • Strong analytics helps to turn data into actionable insights for the clients.

  • Scalable workflows support the growing complexity and demands of the MSPs. 

Cons:

  • Very expensive for MSPs on a budget.

  • Steep learning curve demands dedicated admins.

  • Overkill for small MSPs, suitable only for enterprises.

12. Freshservice

Freshservice offers modern IT service management with ticketing, asset tracking, and automation. It comes under Atera alternatives as MSPs and IT teams use it for self-service portals and easy change management.

Key features:

  • Strong ticketing automates assignments and escalations.

  • Asset tracking allows you to link hardware to incidents.​

  • Self-service portals cut ticket volume by a reasonable percentage.

Pros:

  • User-friendly and easy for clients to adopt.

  • Offers top ticketing speed resolutions.

  • AI suggestions for handling simple queries.

Cons:

  • Weak RMM lacks endpoint depth.

  • Limited monitoring misses proactive alerts for MSPs.

  • It is PSA-focused and needs RMM add-ons.

How To Find The Right Atera Alternative?

To find the right automation platform, MSPs consider aspects like client count, team size, business model and operational maturity. So focusing on these qualitative facets before switching to an Atera Alternative.

Here are some key areas you should consider:

  • Evaluate the depth of RMM features: Check aspects like monitoring, patching, scripting and network discovery. As Deep RMM helps MSPs cut downtime and handles complex clients better than the basic tools available.

  • Automation flexibility and scripting options: Look for features like AI runbooks, auto-remediation, and custom scripts for flexibility. Top platforms automate around 40% of tasks so that the IT team can focus on more strategic grounds of service.

  • Security and compliance needs: To ensure that the client data is secure and the MSPs stay compliant, verify the endpoint protection features, MDM and audit reports offered by the Atera alternatives.

  • Integration support and vendor lock-in considerations: Perform  testing related to billing security and other applications. Some platforms prevent lock-ins and allow MSPs to add tools freely. 

  • Onboarding experience and learning curve: Choose from Atera alternatives that offer guided migrations and an intuitive user interface. Ensure that the learning curve is easy as this helps MSPs to adapt with the platform within days. 

  • Pricing models and long-term scalability: Compare per technician with per-endpoint plans. Opt for transparent pricing that comes with scalability features like multi-tenant MDM. 

Additional read: Success stories of ex-Atera users with SuperOps

SuperOps stands out as a better Atera alternative for growing MSPs. It brings RMM and PSA in one platform with its AI-first automation and agentic workflows. IT teams love the clean interface and the built-in tools like Monica AI. SuperOps offers this all-inclusive service platform on a transparent per-technician pricing scheme. 

Unlike legacy systems, SupeOps delivers real speed, reliable usability and efficiency. Try SuperOps, the best Atera alternative to scale without worrying about any hidden costs or complexity. 

Frequently Asked Questions

1. What Is The Best Atera Alternative For Small MSPs?

SuperOps tops the list as the best Altera alternative for small MSPs. It offers unified RMM and PSA with agentic AI at a transparent pre-tech pricing. 

2. Which Alternative To Atera Offers The Strongest Automation Features?

SuperOps is an Altera alternative that offers the strongest automation features with Monica AI. For instant resolutions, it provides auto-runbooks and pattern detection. MSPs automate 40% Of their tasks, cut manual work and boost their efficiency by 300%.

3. Do All Atera Competitors Include A Built-In PSA?

No, not all. SuperOps is the Atera competitor that includes a built-in PSA for ticketing, billing and contracts in one platform.

4. Is Atera suitable for enterprise MSPs, or is another tool better?

Atera is suitable for small teams but it lacks depth for modern enterprise IT teams. SuperOps is an Atera alternative that is a better option. It provides advanced security and multi-tenant MDM for large scale operations.

5. Can MSPs switch from Atera without major downtime?

Yes, most can. SuperOps provides guided migrations for devices, tickets and contracts in days. There is zero downtime for users and this Atera alternative offers quick setup with reliable onboarding support to ease your worries.

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