SuperOps.ai gets SOC 2 Type 1 certified - Here’s what it means for MSPs!

At SuperOps.ai, we are striving to create an ideal world for our customers.

And we have further strengthened our commitment to security - by becoming SOC 2 Type 1 compliant.

What is SOC 2 compliance?

Service Organization Control 2 (SOC 2) is a compliance framework developed by the American Institute of CPAs (AICPA) to regulate how businesses manage customer data. Tailored to the unique practices of every business, SOC 2 enforces the highest order of data security across five different trust services criteria:

Security: To keep unauthorized access at bay and ensure customer data doesn’t fall into the wrong hands. 

Availability: To ensure systems stay available and operational for the customers to meet their business objectives.

Processing integrity: To enforce adherence to the process, eliminating unpredictable and avoidable errors. 

Confidentiality: To specify how the organization processes confidential enterprise data intended only for company-wide usage. 

Privacy: To specify how the organization collects, processes, and stores the personal information of its customers.

In addition to our constant prioritization of data protection through robust security features, we just got SOC 2 Type 1 certified, the ultimate standard for cybersecurity excellence.

What does this mean for our customers?

Data security is a key concern for every organization, especially those that outsource their critical business operations to third-party service providers. Achieving SOC 2 Type 1 compliance demonstrates the service provider's capability to protect the information they are entrusted with.

As a managed service provider, establishing top-of-the-order security is critical not only for winning more clients but also for protecting your reputation in the long run. 

Here’s how we ensure that with our latest SOC 2 Type 1 certification -

• All our employees follow diligent annual security training programs where they learn how to employ best practices when handling customer data.
• With complete visibility into how data is collected, handled, and used, we ensure end-to-end security and compliance posture across our systems.
• We conduct a variety of security checks throughout the process lifecycle to weed out vulnerabilities before they become business-impacting issues.
• We work with the industry-best security firms to carry out annual application-level penetration tests.

We use Drata’s automated platform to continuously ensure SOC 2 compliance against the highest possible standards. 

Your customers are becoming aware of what weak security can cost them. They need assurance that the companies they work with have everything in their arsenal to keep their data safe. You want the same assurance from us — and rightfully so. 

Security is important to you. So is your peace of mind to us.

We at SuperOps.ai are always enforcing strong measures to add the extra layer of security your company deserves. 

And our latest — definitely not the last — move towards SOC 2 Type 1 compliance is our strong pledge to assure your data is in the right hands.

By establishing strict security policies, procedures, and guidelines to be followed across the organization, we believe we have fortified our overall security posture, creating an environment where security is the last thing you worry about.