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A Unified Approach to Backup and Disaster Recovery for MSPs with the SuperOps and Axcient Integration

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Lakshmi Madhu

Illustration: Suman Nissi

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This integration is built with one core purpose: to empower MSPs with a unified platform for deploying, monitoring, and managing backup software—without the need to toggle between multiple tools.

Data is the backbone of every business—and for MSPs, safeguarding that data is both a responsibility and a differentiator. Whether it’s a ransomware attack, hardware failure, or simple human error, the question isn’t if something will go wrong—but when. That’s why robust, reliable backup and disaster recovery (DR) solutions are non-negotiable.

But managing backups across multiple client environments can quickly become complex, especially when juggling different tools, manual setups, and inconsistent processes. The real challenge lies in making backup management scalable, efficient, and proactive—so MSPs can focus on growth, not firefighting.

That’s exactly where the SuperOps + Axcient integration comes in. This integration is built with one core purpose: to empower MSPs with a unified platform for deploying, monitoring, and managing backup software—without the need to toggle between multiple tools.

What This Integration Delivers

Automated Backup Deployment via Policy Management

Forget manual installs and inconsistent deployments. With SuperOps’ policy-based asset grouping, you can automatically deploy and activate Axcient backup agents across all the right devices—at scale. This ensures compliance, saves technician time, and minimizes the risk of human error.

Real-Time Backup Visibility & Centralized Monitoring

No more digging through separate dashboards. SuperOps becomes your single pane of glass for backup activity—offering real-time insights into protection status, recovery points, and issues. That means faster response times and greater control.

Error Reduction and Operational Efficiency

Automated backup deployment reduces the potential for human error and missed backups. This not only streamlines operations but also improves compliance and reduces recovery times during outages.

Why This Matters for MSPs

This isn’t just about making backup easier—it’s about redefining how MSPs approach data protection:

  • Better compliance through standardized, policy-driven deployments

  • Faster issue resolution with proactive monitoring

  • Higher efficiency by eliminating manual tasks and reducing context-switching

  • Improved client trust thanks to reliable, always-on protection

The SuperOps + Axcient integration reflects our shared commitment to helping MSPs build efficient, resilient, and future-ready operations. By giving you better tools and a tighter integration, we’re ensuring that backup and DR no longer remain a siloed or reactive function—but become a strategic, automated part of your service delivery.

Interested in exploring this new integration and discovering how it can transform your back up management? Sign up for a demo now! 

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author

Lakshmi Madhu

Product marketer, avid reader, and firm believer of the adage that "where words fail, music speaks"

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Powered by AI Superpowered for IT Pros

© 2025 SuperOps. All rights reserved

SuperOps

About usOur philosophyFeaturesPricingMarketplaceCustomersNews roomCareersContact usAffiliateResellersTech partnersEvents

Platform

PSARMMProject ManagementIT DocumentationAIFor IT teams
Features
Asset ManagementPatch ManagementAlert ManagementPolicy ManagementIntelligent AlertingService DeskQuote ManagementAutomationClient ManagementContract ManagementNetwork MonitoringMobile appSmart TrackerScheduling

Resources

CommunityBlog - The BugleSuperPodSuperPod BytesBooksHelp CenterRoad to 1 millionTemplatesWebinarsStartups
Marketplace
SplashtopTeamviewerConnectwise ControlXeroWebrootQuickbooks OnlineQuickbooks DesktopPax8

Learn

Best RMM softwareUEM SoftwareBest Patch Management SoftwarePatch ManagerUEM VS EMM VS MDMMSP AutomationBest PSA SoftwareBest IT Ticketing ToolOpen source RMM

Compare

AteraSyncroNinjaOneDatto HaloPSAConnectwisePulsewayKaseya
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Contact us: +1 628-270-9924 | +44 20 4525 2090