Top 12 ConnectWise alternatives for IT teams in 2026

ConnectWise provides a comprehensive suite of RMM and PSA tools, yet many MSPs find it increasingly complex and expensive to manage. As IT setups shift toward cloud-native and remote work environments, the need for simpler automation and predictable pricing has grown. 

Consequently, many teams are making the strategic decision to move away from legacy platforms in favor of modern, unified solutions that streamline IT operations. Below, we analyze the top 12 ConnectWise alternatives that offer better operational efficiency and value for 2026.

What is ConnectWise?

ConnectWise is a software ecosystem designed for Managed Service Providers (MSPs) handling IT services at scale. It functions as a central hub for IT service management, allowing teams to manage large device estates and structured service delivery from one environment.

The ConnectWise feature stack 

ConnectWise is not a single product but a modular suite of tools. The core components include:

• ConnectWise PSA (Manage): The system of record for ticketing, project management, and billing.

• ConnectWise Automate & RMM: Tools for device monitoring, patching, and running automation scripts across client environments.

• ConnectWise ScreenConnect (Control): Provides secure, real-time remote access for troubleshooting.

• ConnectWise CPQ (Sell): Manages quoting and proposals with direct integration into PSA workflows.

Why MSPs use it 

For mid-sized and enterprise MSPs, ConnectWise focuses on standardization. It allows teams to enforce SOPs, deploy automation across thousands of endpoints, and analyze technician efficiency. The platform allows IT professionals to extend coverage without expanding in-house teams.

Additional read: Your software should not be expensive

Why look for ConnectWise alternatives? 

ConnectWise is a powerful tool for MSPs with the resources to configure it, but its legacy structure often creates friction for modern teams. As business models evolve, many MSPs find that the platform’s complexity and cost no longer align with their need for speed and efficiency. 

1. Complexity and a steep learning curve

ConnectWise is famous for its depth, but that depth often creates a steep learning curve. New technicians frequently require structured training just to perform basic tasks, and full onboarding can take months.

For growing MSPs, this complexity becomes a liability. Instead of delivering value immediately, teams get bogged down in endless configuration. Community discussions highlight this friction, with users frequently citing difficult onboarding experiences as a major pain point.

2. Pricing structure and rising costs

ConnectWise uses a modular pricing model where PSA, RMM, remote access, and add-ons are licensed separately. While flexible, this structure often leads to spiraling costs as you scale or add standard features.

If you are looking for predictable pricing that scales linearly with your business, ConnectWise’s pricing structure may push you to evaluate Connect alternatives.

3. Need for faster onboarding and fewer moving parts

MSPs prioritise speed. You may want to onboard technicians quickly, roll out agents faster, and start delivering value to clients without months of configuration. With ConnectWise, onboarding can take time, especially when setting up automations, boards, workflows, and integrations correctly.

Many MSPs explore alternatives that offer simpler initial setups, guided onboarding, and fewer components to manage before becoming operational.

4. Automation flexibility without operational overhead

ConnectWise is highly customisable, and its automation capabilities are powerful. At the same time, this flexibility can introduce risk if workflows are not carefully designed and maintained. Over-customisation may lead to unexpected outcomes and sometimes over-reliance on highly trained administrators.

5. Support responsiveness and day-to-day usability

Support experience and usability matter more as your MSP scales. Some teams report that while documentation and tutorials exist, resolving complex issues can take time. Interfaces may feel cluttered or slower during day-to-day operations, especially when managing tickets, projects, or reports at scale.

6. Cloud-native expectations

IT teams increasingly expect platforms to be cloud-native by default. While ConnectWise is actively modernising parts of its ecosystem, some MSPs still experience legacy workflows or heavier clients that do not align with cloud-first expectations.

Top 12 ConnectWise Alternatives 

Here are some of the best ConnectWise competitors available: 

Now, let’s take a closer look at each of these tools. 

1. SuperOps 

SuperOps is a cloud-native platform designed for MSPs who want speed and automation without legacy complexity. Unlike competitors assembled through clumsy acquisitions, SuperOps was built as a unified PSA and RMM from day one. This means your ticketing, asset management, and documentation share a single data model, eliminating the sync errors and "swivel-chair" management common in older tools.

Key features of SuperOps

1. Agentic AI with Monica

Monica is SuperOps’ built-in Agentic AI, embedded directly into daily workflows. It auto-summarises tickets, drafts client-ready replies, converts technician actions into structured worklogs, and generates scripts from plain English instructions. 

2. Unified PSA and RMM

SuperOps combines service desk, contracts, billing, and project management with real-time endpoint monitoring. Tickets, assets, alerts, and documentation are tightly linked, so technicians always work with full context. 

3. Intelligent alerting

To reduce alert fatigue, SuperOps groups related events and suppresses noise using AI-driven logic. Technicians are notified only when action is required, helping teams stay focused instead of reacting to hundreds of low-value alerts.

4. Native MDM

SuperOps includes native mobile device management for iOS and Android. You can enforce policies, manage mobile assets, and perform remote actions from the same console used to manage servers and workstations.

5. Built-in documentation and automation

Passwords, SOPs, runbooks, and asset details live inside the platform and are directly connected to tickets and devices. Repeatable work can be automated using runbooks, reducing dependency on manual processes.

Pros of SuperOps

1. Transparent pricing: Clear, publicly listed pricing with flexible PSA-only, PSA+RMM, and per-endpoint options. No mandatory setup fees or long-term lock-ins.

2. Modern, intuitive UI: A clean, SaaS-style interface that shortens onboarding time and reduces technician fatigue.

3. Rapid product innovation: Weekly updates driven by MSP feedback, without disruptive upgrades.

4. Effortless billing: Automatic worklog capture and contract-based invoicing help prevent revenue leakage.

2. Syncro 

Syncro is a unified PSA and RMM platform known for its "all-in-one" philosophy and disruptive pricing model. It is designed to help MSPs scale by removing the financial barriers associated with adding new devices.

Pros of Syncro

• You benefit from strong cost predictability, especially if you manage many devices with a lean team.

• You avoid stitching together separate PSA and RMM tools, which simplifies daily operations.

Cons of Syncro

• The interface can feel dated and cluttered compared to newer, design-first platforms.

• Advanced reporting and analytics are limited for MSPs that rely heavily on operational insights.

3. Atera 

Atera positions itself as a simple, cloud-based IT management platform for solo technicians and small MSP teams. It was one of the first tools to popularize per-technician pricing and focuses on fast onboarding with minimal configuration.

Pros of Atera

• You can get up and running quickly, often within a few days of setup.

• Monthly pricing remains predictable regardless of how many endpoints you manage.

Cons of Atera

• The PSA layer can feel too basic for MSPs with complex billing or project workflows.

• Third-party patching reliability may require closer monitoring in larger environments.

4. NinjaOne 

NinjaOne is widely recognised for its strength as a pure RMM platform. It is often chosen by MSPs that prioritise endpoint monitoring and patching above everything else.

Pros of NinjaOne

• You benefit from one of the fastest and most intuitive interfaces in the RMM market.

• The lightweight agent minimises performance impact on client devices.

Cons of NinjaOne

• You will need a separate PSA tool for advanced ticketing, billing, and project management.

• Per-endpoint pricing can become expensive as your MSP scales.

5. Datto RMM 

Datto RMM is a cloud-based remote monitoring and management platform built for MSPs that operate at a large scale. As part of the Kaseya IT Complete ecosystem, it offers deep device control, built-in security, and tight alignment with Autotask PSA.

Pros of Datto RMM

• You can manage tens of thousands of endpoints without performance degradation.

• Security and data protection are tightly embedded across the broader Kaseya ecosystem.

• Many common IT tasks can be automated quickly using ready-made components.

Cons of Datto RMM

• Long-term contracts and bundled pricing can reduce flexibility as your needs change.

• The interface is powerful but complex. 

6. RemotePC

RemotePC is a specialised remote access solution designed for speed, visual quality, and reliability. This tool is for those who prioritise high-performance remote support over full PSA or RMM functionality.

Pros of RemotePC

• You get one of the fastest and most responsive remote desktop experiences available.

• Pricing is more affordable than many dedicated remote-access competitors.

Cons of RemotePC

• The platform does not provide native PSA or proactive RMM capabilities.

• Integrations with broader MSP tools are limited compared to full-service platforms.

7. ManageEngine 

ManageEngine Endpoint Central MSP is a unified endpoint management platform designed for MSPs that need deep control across diverse environments. It is part of Zoho’s broader enterprise IT portfolio.

Pros of ManageEngine

• You gain extremely granular control, which suits regulated or complex environments.

• The platform supports a wide range of device types beyond standard MSP needs.

Cons of ManageEngine

• Initial setup can be time-consuming and often requires expert configuration.

• The interface feels dated compared to newer, cloud-first MSP platforms.

8. Kaseya VSA 

Kaseya VSA is a powerful RMM platform built for MSPs that require deep automation and large-scale endpoint control. The latest version, VSA 10, focuses on performance improvements and modern infrastructure support.

Pros of Kaseya VSA

• You gain unmatched automation power if you have the expertise to configure it.

• The platform is built to handle very large MSP environments.

Cons of Kaseya VSA

• The learning curve is quite steep, especially for new technicians.

Additional read: Kaseya-Datto: A “marriage of convenience”, where customers pay the price

9. Automox

Automox is a cloud-native endpoint management platform built with a clear focus on patching, configuration, and vulnerability remediation. Instead of trying to cover every MSP function, Automox specialises in doing cross-platform patching exceptionally well across all environments.

Pros of Automox

• You can start patching large fleets of devices almost immediately with minimal setup.

• The lightweight agent has a negligible impact on end-user performance.

• Automation flexibility is high without adding operational complexity.

Cons of Automox

• The platform does not include PSA capabilities such as billing, ticketing, or contracts.

10. LogMeIn Resolve

LogMeIn Resolve, now branded as GoTo Resolve, is a security-first IT management platform designed around modern remote support and help desk workflows. It appeals to MSPs that want strong security controls combined with simple ticketing and remote access.

Pros of LogMeIn Resolve

• Security controls are among the strongest available in the MSP tooling market.

• The platform is easy for both technicians and end users to adopt.

Cons of LogMeIn Resolve

• PSA functionality is limited for MSPs with complex billing or project needs.

• Performance can slow down when managing large device volumes.

11. N-sight

N-able N-sight is a mature RMM platform trusted by MSPs that prioritise stability and dependable monitoring. It offers a balanced feature set without aggressively pushing into experimental automation or AI.

Pros of N-sight

• Monitoring and alerting are stable and well-tested across complex environments.

• Reporting is client-friendly and easy to present.

• The platform has a long track record of reliability.

Cons of N-sight

• The interface can feel dated and heavily menu-driven.

• Automation relies more on manual configuration than intelligent orchestration.

12. Pulseway

Pulseway is an RMM platform designed around a mobile-first philosophy. It is built specifically for technicians who need to manage systems while away from their desks.

Pros of Pulseway

• The mobile experience is unmatched in the MSP tooling market.

• Setup is fast, allowing technicians to become productive quickly.

Cons of Pulseway

• Pricing can increase quickly as additional modules are added.

• Reporting capabilities may feel limited if you serve enterprise clients.

How to find the right ConnectWise alternative? 

Choosing the right ConnectWise alternative starts with understanding how your MSP actually operates today. As you evaluate options, focus on how well a platform supports efficiency, scale, and day-to-day usability. Here’s what to consider: 

• Intelligent Automation: Look for tools that go beyond basic alerts to group related issues and automate repeatable tasks without complex scripting.

• True PSA & RMM Unification: Choose a platform where tickets, assets, and billing share a single system to eliminate context switching, rather than loosely connected modules.

• VPN-Free Security: Prioritize cloud-native platforms that handle patch management and endpoint security across all operating systems without relying on VPNs.

• Fast Onboarding: Ensure the platform offers intuitive workflows and guided setup so new technicians can be productive in days, not months.

Among all the tools we’ve discussed, SuperOps takes the top spot as the best ConnectWise alternative because it addresses these criteria directly. It delivers a unified PSA and RMM platform with automation-first design, fast onboarding, transparent pricing, and a clean interface that reduces technician fatigue.

Looking for a modern alternative that removes the complexity of legacy MSP tools? 

Start your free SuperOps trial today.

Frequently Asked Questions 

What is the best alternative to ConnectWise for small and mid-sized MSPs?

For small and mid-sized MSPs, the best alternative is a platform that delivers strong automation without operational complexity. SuperOps fits this need well by offering a unified PSA and RMM experience that is cloud-native, easier to adopt, and faster to run day to day. 

Which ConnectWise alternatives offer integrated PSA + RMM?

Several tools offer PSA and RMM together, but the level of integration varies. SuperOps provides a natively unified PSA + RMM platform where asset data, tickets, and automation share the same system. Tools like Atera, Syncro, and NinjaOne also offer bundled capabilities, though often with trade-offs in depth or maturity. 

Are cloud-native PSA tools better for modern IT teams?

Yes, cloud-native PSA tools are better aligned with how modern IT teams work today. They offer faster performance, browser-based access, and continuous updates without manual upgrades. Platforms like SuperOps also integrate more smoothly with other SaaS tools. 

Is switching from ConnectWise difficult?

Switching from ConnectWise requires planning, especially around data migration and workflow mapping. However, modern platforms like SuperOps simplify the process with guided onboarding and migration support.

Which PSA tools provide better automation capabilities than ConnectWise?

Newer PSA platforms focus on intelligent automation rather than complex rule building. SuperOps stands out by using AI-driven ticket categorisation, alert grouping, and automated responses that reduce noise and manual effort. This makes automation easier to manage and more effective for growing MSP teams.