The modern fix for an old IT problem: Meet SuperOps' cross‑platform Mobile Device Management

Over the past few years, we’ve listened to what IT teams need most: a reliable, smarter way to manage mobile devices without juggling multiple tools. Today, we’re introducing a reimagined cross‑platform Mobile Device Management (MDM) solution that enables IT teams to manage Android, iOS, and iPadOS devices from a single, unified platform built for the realities of modern enterprise IT.

This launch marks a major milestone in the evolution of the SuperOps platform. It completes our vision of delivering a unified endpoint management solution tightly integrated with an enterprise‑grade service desk. The result is stronger security, compliance, and control across all endpoint devices, along with contextual incident management and streamlined service delivery.

The unsolved problem in the MDM world

Workplaces are changing fast. The rise of mobile‑first environments, hybrid work models, and AI‑driven operations has created a demand for agility, scalability, and continuous security management.

Recent enterprise studies show that mobile devices now represent more than 70% of managed corporate endpoints, while iOS and Android together account for over 90% of enterprise mobile fleets.

Yet, many MDM solutions fail to deliver where it matters most. They are slow to deploy, difficult to manage, and costly to maintain, leading to inefficiencies, compliance risk, and frustrated teams.

“Mobile devices are no longer secondary endpoints. They’re central to how teams work. But most tools still treat them as an afterthought. We built our cross‑platform MDM to give IT teams an agile, unified, and intuitive way to manage mobile assets alongside every other endpoint. It’s built for the realities of modern work. Fast, secure, and intelligent.” - Damodaran Vasudevan, VP of Product, SuperOps.

SuperOps MDM solves these industry pain points with simple deployment, reliable performance, and a unified workflow IT teams can trust.

The SuperOps MDM advantage: A smarter way to manage mobility

SuperOps MDM unites every aspect of endpoint management in one connected, cloud‑native platform that’s intuitive for technicians and powerful for administrators. Every process, from onboarding to enforcement, is effortless and dependable, helping teams stay secure and compliant while moving faster.

For modern enterprises, it strikes the perfect balance between scalability and simplicity, empowering IT leaders to modernize without adding complexity or overhead.

Key highlights

• Cross‑platform coverage: Manage mobile device fleets across Android, iOS, and iPadOS.

• Zero‑touch deployment: Get devices ready in minutes, not days, with automated provisioning.

• Multi‑layer policy management: Create consistent global policies that scale with your teams.

• App and OS management: Automate updates and ensure compliance with consistent, policy-driven control.

• Advanced network and security controls: Configure VPNs, Wi‑Fi, and enterprise baselines with precision.

• Role‑based access control: Assign granular permissions to ensure accountability and transparency.

Each feature strengthens IT governance and agility, helping teams achieve more with fewer tools and less complexity.

The power of Unified Endpoint Management

“The toughest challenge for IT today isn’t managing devices. It’s managing fragmentation. We see customers juggling multiple tools for onboarding, offboarding, policy enforcement, and service desk operations. SuperOps UEM eliminates that chaos. With one platform, teams can centralize control, improve visibility, and act with context. ”- Damodaran Vasudevan, VP of Product, SuperOps.

The launch of cross‑platform MDM marks a major step toward realizing our Unified Endpoint Management (UEM) vision. IT teams can now manage every endpoint—including Windows, macOS, and Linux workstations and servers, as well as network and mobile devices—from one connected ecosystem.

Integrated with our Enterprise Service Desk, SuperOps UEM adds true contextual incident management, linking support tickets to affected devices for historical insight and predictive analysis. This connection between endpoint control and service delivery is what sets SuperOps apart, enabling more proactive, data‑driven IT operations and a consistent experience across the enterprise.

Built‑in AI for the future of IT

SuperOps extends automation with Monica AI, its intelligent automation layer. Monica simplifies daily operations, detects potential issues early, and recommends workflows that maintain uptime and performance.

With AI agents, IT teams can automate routine tasks such as policy enforcement, monitoring, and ticket resolution at scale. Acting as adaptive digital teammates, these agents allow IT professionals to focus on innovation over maintenance.

“AI is the catalyst for IT transformation. With Monica AI and autonomous agents, IT teams can simplify operations, anticipate challenges before they occur, and scale intelligently. We’re keeping humans in control—while letting AI handle the heavy lifting.” - Arvind Parthiban, CEO, SuperOps

The future of IT begins with SuperOps

With cross‑platform MDM, SuperOps gives IT teams complete visibility and control across every endpoint, helping them stay secure, compliant, and ready for the AI‑driven future.

As one SuperOps customer said, “Before SuperOps, we were constantly switching between disconnected tools. With SuperOps MDM, everything works together. Managing and securing our devices is now faster, smoother, and far less stressful—it’s built for how modern IT actually works.”

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