Top 13 ITarian alternatives and competitors in 2026

ITarian, formerly known as Comodo ONE, is an IT management platform for managed service providers (MSPs). It provides remote monitoring and management (RMM), ticketing, patching, remote access, and endpoint management on one platform, and is free for up to 50 devices. For smaller MSPs, this may cover core endpoint and support requirements without several separate tools. Once an MSP crosses that limit, ITarian charges for every managed device, including the first 50, according to its pricing page.

As client and device counts grow, MSPs have more alerts, tickets, patching tasks, and billing records to manage. At that stage, an MSP may need more advanced professional services automation (PSA), reporting, billing, or automation. The right alternative depends on whether the MSP wants to replace Endpoint Manager and Service Desk together or add a stronger PSA alongside ITarian’s RMM.

This guide compares 13 ITarian alternatives by their features, pricing, and fit for different MSP requirements. Pricing is based on each vendor’s published pricing page or sales information as of October 2026.

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Also read: What is MSP software and how does it work?

Why growing MSPs consider ITarian alternatives

Growing MSPs may compare ITarian alternatives when their ticketing, remote support, patch management, or pricing needs change. In a review on Capterra, a user said ITarian met their MSP’s early needs but raised concerns about the ticketing interface and pricing changes.

Another reviewer reported issues with remote connections and patch management.

These reviews describe individual experiences rather than the product as a whole. However, they point to several aspects of a tool that an MSP may look into during their evaluation process, such as: 

• Professional services automation (PSA): Support for contracts, billing, time tracking, approvals, projects, and client service.

• Ticket and device context: Access to device information within support workflows.

• Automation: Automation of maintenance, onboarding, alerts, patching, and remediation.

• Reporting: Visibility into clients, devices, technicians, service performance, and profitability.

• Pricing: Changes in cost as device counts and service requirements grow.

• Mobile device management: Management of Apple and Android devices across client environments.

Also read: PSA vs. RMM and why MSPs often need both

Top 13 ITarian alternatives in 2026

The 13 alternatives below cover different combinations of RMM, PSA, patching, ticketing, billing, remote support, and endpoint management. The table shows the primary use case for each platform:

SuperOps

SuperOps MSPSuite connects RMM and PSA across endpoint monitoring, tickets, client records, contracts, technician time, and billing. The Super Plus plan adds Apple and Android mobile device management (MDM) to these MSP workflows. Monica AI, SuperOps’ built-in AI assistant, supports ticket analysis, recommended solutions, similar-ticket lookup, and scripting within the platform.

Best for

MSPs that want endpoint management, service delivery, contracts, billing, MDM, and AI assistance within one platform.

SuperOps key features across RMM, PSA, and MDM

• Connects RMM and PSA across endpoint monitoring, tickets, contracts, technician time, and billing.

• Manages Apple and Android mobile devices through MDM in Super Plus.

• Keeps device information available within related ticket and service workflows.

• Automates patching, onboarding, recurring tasks, alert handling, and supported remediation.

• Uses Monica AI for ticket summaries, recommended solutions, similar-ticket context, and scripting.

SuperOps pricing

SuperOps Pro costs $149 per technician per month, while Super costs $179 per technician per month. Both plans include 150 endpoints per technician.

Super Plus uses endpoint-based pricing. The current early-bird rate starts at $2.50 per endpoint per month for 150 endpoints, with lower rates at higher endpoint volumes.

SuperOps pros and cons

Pros

• Reduces the need to connect separate RMM and PSA products.

• Keeps endpoint and service information available within related workflows.

• Provides an upgrade path to MDM and AI-assisted service functions.

Cons

• Limits MDM to Super Plus rather than Pro or Super.

• Includes 150 endpoints per technician in Pro and Super before additional endpoint capacity is required.

• Increases subscription costs as more licensed technicians are added to Pro or Super.

Also read: Best MSP software tools for 2026

2. Atera

Atera combines RMM and PSA through a per-technician subscription with unlimited customers and devices. AI Copilot, its technician-facing AI assistant, is included in current plans. Robin is a separate AI product for supported end-user requests.

Best for

MSPs that prefer technician-based pricing with unlimited managed devices.

Atera's key features

• Monitors endpoints and generates alerts through RMM.

• Automates operating-system and third-party patching.

• Provides remote access for supported endpoints.

• Manages tickets, billing, contracts, and time tracking through PSA.

• Uses AI Copilot for technician assistance.

• Offers Robin separately for supported end-user requests.

Atera pros and cons

Pros

• Supports MSPs managing more endpoints per technician through unlimited-device pricing.

• Includes RMM and PSA within the same subscription.

• Provides AI assistance within technician workflows.

Cons

• Increases subscription costs as additional technicians need access.

• Prices Robin separately based on active end-user contacts.

• Offers Miradore MDM as an optional paid add-on.

Also read: Top Atera alternatives

3. NinjaOne

NinjaOne provides endpoint management through a modular product portfolio. MSPs can add PSA, MDM, documentation, and backup products alongside the core endpoint platform as their requirements expand.

Best for

MSPs that place endpoint monitoring, patching, automation, and remote access at the center of their service.

NinjaOne's key features

• Monitors managed endpoints and generates alerts.

• Automates operating-system and third-party patching.

• Provides remote access to supported devices.

• Manages enrolled Apple and Android mobile devices.

• Adds ticketing, billing, documentation, and asset management through NinjaOne PSA.

• Offers backup and documentation as additional products.

NinjaOne pros and cons

Pros

• Covers RMM, MDM, PSA, backup, and documentation within the NinjaOne product portfolio.

• Supports desktop and mobile endpoint management.

• Uses per-device pricing that varies with deployment size.

Cons

• Changes final pricing based on endpoint volume and selected products.

• Requires a vendor quote for deployment-specific pricing.

• Limits available functionality to the products included in the package.

Also read: NinjaOne alternatives

4. Syncro

Syncro combines RMM and PSA under a per-user subscription with unlimited endpoints. Its current plans include RMM and PSA, with additional capabilities available in the higher Team plan.

Best for

MSPs that prefer per-user pricing with unlimited managed endpoints.

Syncro's key features

• Connects endpoint monitoring, patching, scripting, and remote access through RMM.

• Manages ticketing, billing, contracts, and client records through PSA.

• Automates recurring endpoint tasks through scripts and policies.

Syncro pros and cons

Pros

• Includes unlimited endpoints under per-user pricing.

• Includes RMM and PSA in both current plans.

• Connects endpoint and service workflows within the same platform.

Cons

• Increases subscription costs as more users require licenses.

• Limits some capabilities to the Team plan.

• Does not list native MDM among its core RMM and PSA capabilities.

Also read: SyncroMSP alternatives

5. ConnectWise

ConnectWise provides PSA, RMM, remote access, security, and data protection through separate products. These products connect through supported ConnectWise and third-party integrations.

Best for

MSPs that need configurable ticketing, SLAs, contracts, time tracking, billing, and RMM workflows.

ConnectWise's key features

• Manages tickets, contracts, billing, projects, and agreements through ConnectWise PSA.

• Monitors Windows, macOS, and Linux endpoints through ConnectWise RMM.

• Automates patching and endpoint-management tasks.

• Provides remote access through ScreenConnect.

• Connects with security, backup, reporting, and other ConnectWise products.

ConnectWise pros and cons

Pros

• Provides separate products across RMM, PSA, remote access, security, and backup.

• Supports detailed PSA workflows for tickets, agreements, billing, and projects.

• Integrates PSA and RMM with other ConnectWise and third-party products.

Cons

• Requires multiple ConnectWise products for some MSP workflows.

• Depends on product and integration setup for cross-product workflows.

• Requires a vendor quote for PSA and RMM pricing.

Also read: Top ConnectWise alternatives 

6. Kaseya VSA

Alt text: Kaseya VSA supports endpoint automation and remote monitoring.

Kaseya VSA is an RMM platform within Kaseya's wider MSP software portfolio. It integrates with Kaseya BMS for PSA and IT Glue for documentation, connecting endpoint information with related service and documentation workflows. 

Best for

MSPs already using Kaseya products that need RMM, patching, scripting, and endpoint automation.

Kaseya VSA's key features

• Monitors supported endpoints and generates alerts.

• Automates recurring endpoint tasks through agent procedures.

• Applies patching and endpoint-management policies.

• Provides remote access to managed systems.

• Integrates with Kaseya BMS and IT Glue.

Kaseya VSA pros and cons

Pros

• Connects RMM with Kaseya BMS for PSA workflows.

• Links endpoint information with IT Glue documentation.

• Supports client-specific endpoint policies and automation.

Cons

• Requires separate Kaseya products for PSA and documentation.

• Requires integration configuration for multi-product workflows.

• Requires direct contact with Kaseya for current pricing.

Also read: SuperOps and Kaseya comparison

7. N-able N-central

N-able N-central is an RMM platform for endpoint monitoring, automation, and policy management. MSPs can organize devices by customer and site, then apply different monitoring, patching, and automation policies across those environments.

Best for

MSPs that need different monitoring, patching, and automation policies across clients or device groups.

N-able N-central's key features

• Monitors Windows, macOS, Linux, and supported network devices.

• Applies patch-management policies across managed endpoints.

• Automates recurring endpoint work.

• Uses dashboards and alerts to surface endpoint conditions.

• Provides remote access for supported devices.

N-able N-central pros and cons

Pros

• Supports detailed monitoring and policy configuration.

• Applies different endpoint policies across client environments.

• Includes automation and remote-support functions.

Cons

• Adds configuration and administrative work as client-specific policies become more detailed.

• Requires a separate PSA product for contracts, billing, projects, and related workflows.

• Uses deployment-based pricing rather than a simple public rate.

8. Pulseway

Pulseway is an RMM platform designed around desktop and mobile administration. Its mobile apps let technicians review alerts and perform supported actions away from a workstation. Pulseway PSA, its separate service-management product, adds ticketing and billing workflows.

Best for

MSPs whose technicians need mobile access to RMM alerts, remote control, patching, and service workflows.

Pulseway's key features

• Monitors supported workstations, servers, and network devices.

• Provides remote control from desktop and mobile devices.

• Applies operating-system and third-party patches.

• Automates supported endpoint tasks and remediation.

• Integrates Pulseway PSA with RMM alerts and tickets.

• Supports Apple MDM through Pulseway's current pricing options.

Pulseway pros and cons

Pros

• Gives technicians access to RMM functions through native mobile apps.

• Connects RMM alerts with PSA ticket workflows.

• Supports administration away from a technician workstation.

Cons

• Prices third-party patching separately from standard operating-system patching.

• Supports only Apple devices through its current MDM offering.

• Keeps Pulseway PSA separate from the core RMM product.

9. HaloPSA

HaloPSA is a PSA platform covering ticketing, contracts, billing, time tracking, projects, assets, and reporting. It connects with external RMM platforms when MSPs also need endpoint monitoring and management.

Best for

MSPs that need configurable PSA workflows and already use, or plan to use, a separate RMM platform.

HaloPSA's key features

• Manages tickets, SLAs, assignments, and escalations.

• Tracks contracts and customer billing.

• Records technician time and service activity.

• Manages projects, milestones, budgets, and costs.

• Integrates with external RMM and MSP products.

HaloPSA pros and cons

Pros

• Supports detailed service-management workflows across the PSA.

• Connects service tickets with related customer and contract information.

• Integrates with external RMM and MSP products.

Cons

• Requires an external RMM platform for endpoint monitoring and management.

• Requires the MSP’s ticketing, service, contract, and billing workflows to be configured.

• Requires separate implementation services when assisted setup is needed.

Also read: HaloPSA alternatives 

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10. Datto RMM

Datto RMM is a cloud-based RMM product within the Kaseya portfolio. It integrates with Autotask PSA for service workflows and IT Glue for IT documentation. These integrations can synchronize endpoint information across the three products.

Best for

MSPs already using Autotask PSA, IT Glue, or other products in the Kaseya ecosystem.

Datto RMM's key features

• Monitors managed endpoints and generates alerts.

• Automates patching and recurring endpoint tasks.

• Provides remote access to supported endpoints.

Datto RMM pros and cons

Pros

• Integrates directly with Autotask PSA.

• Connects managed devices with IT Glue documentation.

• Supports cloud-based endpoint management across client environments.

Cons

• Requires a vendor quote for pricing.

• Requires separate products for PSA and documentation.

• Depends on integration configuration for multi-product workflows.

11. Level.io

Level.io is a browser-based RMM platform with published endpoint pricing. The first 10 endpoints are free, while accounts above that threshold are billed across the full managed-device count.

Best for

MSPs that want browser-based RMM with published endpoint pricing.

Level.io's key features

• Monitors endpoint conditions and generates alerts.

• Provides browser-based remote control.

• Applies patches across supported endpoints.

• Runs scripts and endpoint automations.

• Tracks hardware and software inventory.

Level.io pros and cons

Pros

• Keeps the first 10 endpoints free with no time limit.

• Publishes a $2-per-device monthly rate once the free threshold is exceeded.

• Includes all features at the standard endpoint rate.

Cons

• Applies the $2 rate to the full device count once 10 endpoints are exceeded.

• Does not list native PSA, contract management, or billing among its core RMM functions.

• Uses the peak managed-device count for the billing cycle.

Also read: How different RMM pricing models work

12. Action1

Action1 is a cloud-based endpoint-management platform focused on patching and vulnerability remediation. Its full feature set is free for the first 200 endpoints, with paid licensing required beyond that allowance.

Best for

MSPs that primarily need patching and vulnerability remediation and already use separate PSA and billing tools.

Action1's key features

• Automates operating-system and third-party patching.

• Identifies vulnerable applications and missing updates.

• Deploys software to managed endpoints.

• Provides built-in remote access.

• Reports on patch and vulnerability status.

Action1 pros and cons

Pros

• Includes the full feature set for the first 200 endpoints.

• Combines patching with vulnerability remediation.

• Supports Windows, macOS, and Linux patching.

Cons

• Requires separate products for PSA, ticketing, contracts, billing, and related client-service workflows.

• Requires paid licensing for managed endpoints beyond the first 200.

• Limits free-tier users to community support unless additional support is purchased.

Also read: Action1 pricing and comparison guide

13. TeamViewer Remote Management

TeamViewer Remote Management extends TeamViewer’s remote-access platform with monitoring, patching, asset discovery, and other endpoint-management functions. This makes it relevant to MSPs that already use TeamViewer as a central part of remote support.

Best for

MSPs that use remote access as a central part of their service and also need monitoring, patching, or asset information.

TeamViewer Remote Management's key features

• Provides remote access to supported user devices.

• Monitors Windows, macOS, and Linux endpoints.

• Applies operating-system and application patches.

• Discovers hardware and software assets.

• Offers endpoint protection, backup, and MDM through additional TeamViewer capabilities.

TeamViewer Remote Management pros and cons

Pros

• Extends an existing TeamViewer remote-support environment with monitoring and patching.

• Supports remote monitoring across Windows, macOS, and Linux.

• Adds asset discovery and inventory functions.

Cons

• Requires additional TeamViewer products or licenses for some endpoint protection, backup, and MDM functions.

• Changes licensing based on the combination of Remote Management capabilities selected.

• Varies operating-system coverage across individual Remote Management functions.

Also read: Best RMM software and tools 

ITarian vs. SuperOps comparison

ITarian and SuperOps both connect endpoint management with service delivery, but they structure that connection differently. ITarian can create Service Desk tickets from selected Endpoint Manager alerts. SuperOps combines RMM, PSA, and MDM on one platform, allowing device activity to remain connected with tickets, contracts, technician time, billing, and client records.

The capability differences are outlined below:

The main difference appears after an endpoint issue becomes a service ticket. In SuperOps, technicians can access relevant device information within the ticket. They can also record time, apply contract details, and connect billing to the same client activity. Monica AI uses the device and ticket context to support ticket analysis, scripting, and supported remediation.

ITarian may work for MSPs whose requirements are covered by Endpoint Manager and Service Desk. However, SuperOps is better aligned with growing MSPs that need connected RMM, PSA, MDM, billing, and AI-assisted service workflows.

Book a demo to compare how SuperOps can handle endpoint-to-service workflows.