INTERNAL IT

Enable seamless IT operations with SuperOps’ unified PSA-RMM

Automation-Driven

AI-Powered

Intuitive UI/UX

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MSP software for Internal IT

As an internal IT department, you face multiple challenges, from managing diverse IT tasks to providing top-notch support to your organization. That's why we have developed a robust and unified PSA-RMM tool, designed to elevate your IT operations. SuperOps’ PSA and RMM tool works hand in hand to enhance collaboration, optimize resource utilization, and deliver exceptional IT services, ultimately fostering a more productive and efficient internal IT team.

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Redefining IT Success: Harness the Full Power of SuperOps

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One-stop solution for everyone on your IT team

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IT Service Desk Agent/Technician

Managing a high volume of incidents and prioritizing and categorizing tickets is no longer a challenge. Timely incident resolution and efficient ticket management are made easy with SuperOps.

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IT Operations Manager

Efficiently maintain system uptime, optimize resource utilization, and track performance metrics to achieve better asset visibility and level up to proactive issue management.

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Asset Manager

Worried about keeping track of asset changes, optimizing asset utilization, and minimizing downtime? Choose a tool that lets you efficiently manage IT assets, track inventory, and ensure compliance.

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IT Administrator

Configuring and managing your IT tool infrastructure, and maintaining integrations is now made easy. Boost seamless collaboration and efficient configuration management with SuperOps.

Features to look out for!

Patch Management

Automated patching ensures timely application of critical updates across all devices, minimizing downtime and maximizing productivity. By proactively applying updates and patches to software and systems, internal IT teams can mitigate vulnerabilities and reduce the risk of security breaches.

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Alert management and Scripting

Timely alerts enable IT teams to proactively address problems before they escalate and help reduce downtime and service disruptions. With the integration of scripting in alert management, IT teams can automate repetitive tasks and responses to alerts, optimizing incident resolution and reducing the burden of manual intervention.

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Software installations

By automating software installations, internal IT teams can eliminate manual efforts and save valuable time, enabling them to focus on more strategic tasks and critical IT initiatives. This also ensures that all users and devices have access to identical updated and secure software versions.

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Security

IT teams are entrusted with safeguarding an organization's sensitive data, critical systems, and digital assets. You need robust encryption protocols to ensure secure data transmission and protect sensitive information from unauthorized access. Granting access controls and role-based permissions empowers internal IT teams to limit potential vulnerabilities.

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Ticketing

A ticketing tool streamlines communication between the IT team and your employees, ensuring no requests or issues are left unnoticed. By organizing and prioritizing incoming tickets, internal IT teams can efficiently allocate resources and address critical matters promptly. With advanced ticketing systems, your can auto-assign tickets to suitable agents based on their skills and ticket load.

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Trusted by MSPs All Around the World

I spent several months looking for an RMM for my small IT business that's affordable, easy to use, and has the features I need, and I found everything in SuperOps. I didn't have to spend much time learning to use the platform by reading walkthroughs or documentation; everything is very intuitive. I could just click around and do things right away.

Praj Basnet

Appsolute IT

FEATURE TESTIMONIAL

Praj Basnet

Why SuperOps for Internal IT?

Boost Collaboration and Streamline Workflows

With SuperOps’ automation, ticketing, and unified dashboards, your IT department can collaborate seamlessly across IT service management (ITSM) and IT operations management (ITOM) functions. You can now streamline workflows and, reduce manual effort. Facilitate better communication and enable effective coordination for faster issue resolution.

Integrated automation