How to step up and shine as a service desk manager
Well, it happened; you got the promotion! You are now the service desk manager (SDM)!
Jeff TonAug 20, 20215 mins
Jeff Ton
Founder and Manager, Indy CIO Network
Jeff Ton is the founder and manager of Indy CIO Network. Jeff has spent over 30 years helping companies build strategic technology plans and innovative practices.
Articles by Jeff
Run your IT estate with a capable human-AI workforce.
Explore how agents and their playbooks are about to change the way you do IT work. Without ever compromising on trust.