Company
Orion Solutions, a growing MSP based in France, primarily supports SMEs and accounting firms.
Headquarters
France
Endpoints Managed
300+
Challenge
Orion Solutions relied on fragmented, poorly integrated tools that slowed technicians and limited growth. They needed a unified platform to automate repetitive tasks, centralize monitoring, and prepare for the acquisition of a new company; all while serving accounting firms where reliability and security are critical.
We needed a tool that could automate tasks, simplify monitoring, and support our growth—our old tools couldn’t keep up.
Solution
Orion chose SuperOps for its automation, cost efficiency, and ease of use. Deployment was progressive and seamless, with quick adoption across technical and management teams. Backup reporting, asset-level policies, and workstation preparation were all automated, streamlining daily workflows and saving significant time.
We turn on Windows, install SuperOps, and it does the rest. Preparing a workstation now takes three times less time.
Results
1. 10% increase in technician efficiency
2. ~30 minutes saved per technician per day
3. Backup reports auto-close on success, reducing manual checks
4. Faster, proactive support that improved customer satisfaction
5. Stronger security through automated patching and antivirus monitoring
SuperOps certainly saves us time, not just in remote maintenance, but across backups, workstation prep, and daily operations.