Remote into a requester’s device from the chat session with SuperOps’ remote access integrations.
Chat
Troubleshoot in
real time with chat
Initiate a chat session with a requester on demand. Capture screenshots and resolve issues swiftly by communicating with end-users in real time.
FAST
Resolve issues with ease
Engage with requesters and discuss their issues live, with technician-initiated chat.
On-demand remote sessions
Take screenshots remotely
Quick reply templates
CONVENIENT
Start a chat session from anywhere
Initiate a chat from an alert that has just popped up, an asset you are looking at, or a ticket you’re handling, and jump in to fix issues.
Consolidated context
Sticky chat window
Convert chat into worklog
SuperOps offers loads of features to streamline workflows & enhance team performance. It’s highly recommended for businesses seeking to improve their IT support operations.
Johan Meintjes
Group Chief Executive Officer, TimeTec SA (Pty Ltd)
SuperOps offers loads of features to streamline workflows & enhance team performance. It’s highly recommended for businesses seeking to improve their IT support operations.
Johan Meintjes
Group Chief Executive Officer, TimeTec SA (Pty Ltd)
DIG DEEPER
Ready to take it a step further?
We’re just getting started—see what more SuperOps is capable of in-depth.
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Fix issues super fast with chat.
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Remote into a device instantly, minus the back and forth.
Thanks for joining our pilot program! We're super stoked!
One of us will get in touch with you in the next 24 hours to talk about the next steps.