Company

Dayu Tech partners with businesses to deliver smart, scalable technology solutions. With IT, MIS, and equipment leasing services, they help clients drive efficiency and growth in a dynamic market.

Headquarters

Taiwan

Endpoints Managed

1500+

Challenge

Dayu Tech’s IT operations spanned Taiwan, Malaysia, and the Philippines, each running its own on-prem ManageEngine server. This fragmented setup led to inconsistent workflows, limited visibility, and slower response times. Ticketing systems operated in silos, and remote support was sluggish and unintuitive

Each site had its own ManageEngine server—nothing was combined. It was very fragmented. — Danny, IT Manager

Solution

SuperOps provided a unified, cloud-based platform that consolidated Dayu Tech’s IT management across locations. The team could now manage tickets, assets, and remote support from a single interface, eliminating the need for multiple servers. Automation and flexible scripting further streamlined their workflows.

Now we just install one agent and manage everything remotely—it’s far more convenient.

Results

The move to SuperOps improved visibility, accelerated issue resolution, and enhanced overall efficiency by at least 20%. Teams gained better control over assets, remote troubleshooting became faster, and collaboration across regions was seamless.

Everything’s connected to the dashboard—we can see everything instantly. It’s intuitive and efficient—it just works.