About your role at SuperOps
As Senior Product Marketing Manager, you will be responsible for defining and executing the product marketing strategy at SuperOps. You will own positioning, messaging, and GTM execution, ensuring that our products resonate with the right audience and drive business growth.
This role is critical in shaping how we bring products to market, differentiate in a competitive space, and enable our sales and customer success teams. You will be responsible for establishing best practices, creating foundational marketing assets, and driving adoption and revenue growth.
Working at SuperOps means being part of a team where every goal and vision is in alignment. The energy here is contagious, and it's clear that everyone is deeply passionate about their work. It's this shared enthusiasm and commitment that makes SuperOps an inspiring place to grow and contribute.
Brandi Crown
Head of sales
What You'll Do:
Product Marketing Strategy & Execution: Own and drive the product marketing function—defining frameworks, processes, and best practices to ensure strong market positioning and GTM execution. Develop compelling messaging and positioning that differentiates SuperOps in the PSA-RMM space. Build and maintain core product marketing assets—messaging briefs, positioning frameworks, competitive battle cards, and product launch playbooks. Define and refine ideal customer profiles (ICPs) and buyer personas, ensuring messaging aligns with their needs and pain points.
Go-To-Market (GTM) Leadership: Develop and execute GTM strategies for new product launches, feature releases, and market expansions. Drive product adoption by crafting compelling narratives and marketing campaigns that showcase value. Partner with Demand Generation to develop campaigns that drive awareness, pipeline, and revenue growth. Lead launch planning, coordinating with Product, Sales, and Marketing teams to ensure alignment.
Sales Enablement & Competitive Intelligence: Equip sales teams with the messaging, tools, and training they need to close deals effectively. Develop battle cards, sales decks, ROI calculators, and industry positioning materials. Conduct market and competitive research to ensure SuperOps has a winning edge in messaging and differentiation. Provide training sessions and enablement materials to help sales effectively position our products.
Customer & Market Insights: Conduct customer interviews, surveys, and research to deeply understand customer needs. Analyze market trends and feedback to shape product messaging and positioning. Serve as the voice of the customer, ensuring insights influence product roadmap and marketing strategy.
Content & Thought Leadership: Develop high-impact content that establishes SuperOps as a thought leader in the MSP/IT management space. Own the creation of whitepapers, blogs, industry reports, and customer case studies. Drive awareness through compelling webinars, events, and community engagement.
Cross-Functional Collaboration: Partner with Product Management to influence the roadmap based on market needs. Align with Demand Generation to drive awareness and lead generation initiatives.
Must Have:
8+ years of experience in Product Marketing within B2B SaaS, enterprise software, or IT management solutions.
Proven ability to build and scale product marketing functions, including messaging frameworks, GTM strategies, and enablement programs.
Experience launching new products, driving adoption, and influencing product roadmap decisions.
Expertise in positioning, messaging, competitive analysis, and product storytelling.
Strong collaboration skills—experience working with Product, Sales, Demand Generation, and Customer Success teams.
Ability to turn complex technical concepts into clear, compelling narratives that resonate with buyers.
Data-driven mindset with experience in measuring and optimizing marketing impact.
Why You'll Love Working with us
Work with a fast-growing, innovative SaaS company.
Chance to drive growth by crafting targeted marketing strategies
Work with a passionate team that values creativity, data-driven decision-making, and customer-centric approaches.
Opportunities for professional growth and development.
