About your role at SuperOps
About SuperOps
SuperOps is a SaaS startup empowering IT service providers and IT teams around the world with technology that is cutting-edge, future-ready, and powered by AI. We are backed by marquee investors like Addition, March Capital, Matrix Partners India, Elevation Capital, and Tanglin Venture Partners.
Founded by Arvind Parthiban, a serial entrepreneur, and Jayakumar Karumbasalam, a veteran in the IT space, SuperOps is built on the back of a team of engineers, product architects, designers, and AI experts, who want to reshape the world of IT. Now we have taken on a market that is plagued by legacy solutions and subpar experiences. The potential to do something great is immense. So if you love to grow, be part of a kickass team that inspires you to do more, and make an everlasting mark in the world of IT, SuperOps is the place to be.
We also believe that the journey is as important as the destination. We want to build the best products out there and have fun while doing so. So come, be part of our A-star team of superheroes.
Job Responsibilities
We are seeking an ambitious and hands-on Partnership Manager to build and scale our Americas reseller ecosystem. You will identify, onboard, and nurture strategic reseller partners who can drive revenue, increase brand visibility, and accelerate SuperOps reach in key international markets
Working in an early-stage startup is something I’ve always wanted to do, and the experience here at SuperOps is everything I hoped for. I love how transparent we are as an org, and I’m so glad I get to be a part of the decision-making process from the smallest to the biggest things. Get to learn so much from this wonderful team we’re putting together.
Arjun Marella
Head of Business
What You'll Do:
Identify and recruit value-added resellers (VARs), IT consultancies, and channel partners in priority regions across North America
Drive successful onboarding and technical/sales enablement of new partners to ensure they are equipped to sell and support SuperOps
Collaborate with partners to generate pipeline and track co-selling activities, helping them close opportunities effectively
Set quarterly targets, track performance metrics, and provide ongoing feedback, guidance, and training to partners
Build long-term, trust-based relationships with key stakeholders at partner organizations (sales leads, product owners, and executives)
Work closely with Sales, Marketing, Product, and Support teams to deliver joint campaigns, deal support, and partner success
Serve as the voice of the partner, sharing insights and feedback with internal teams to improve product fit and partner experience
Must Have:
3–6 years of experience in a channel sales, partner management, or reseller program role, ideally in SaaS, IT services, or B2B tech
Prior experience working with VARs, MSPs, or systems integrators in international markets.
Proven track record of meeting or exceeding channel revenue goals
Excellent communication, presentation, and negotiation skills
Strong organisational and relationship management capabilities
Ability to thrive in a fast-paced, high-growth startup environment
Bonus: Familiarity with MSP ecosystem and RMM/PSA platforms
Why You'll Love Working with us
A product and team that partners value highly
A chance to shape and grow a high-impact, global channel ecosystem from the ground up
Flexible working environment with strong ownership and autonomy
Competitive compensation, growth opportunities, and a vibrant culture
