Michael Nelson

Michael started his MSP, TLC Tech, in 2004 and has developed the company in the near two decades since. Currently employing 31 employees, he understands the unique challenges faced by MSPs. As a founder of Scaled Inc., Michael assists MSPs by streamlining the process of adding talented technicians to their teams. Connect with Michael on LinkedIn to discover more.

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Articles by Michael

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4 ways to grow a winning culture at your MSP

Developing a team that sticks with your MSP is no small task. But there is one secret ingredient you may be overlooking: building a winning culture.

Michael NelsonJan 22, 20245 min

Run your IT estate with a capable human-AI workforce.

Explore how agents and their playbooks are about to change the way you do IT work. Without ever compromising on trust.

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