About your role at SuperOps
SuperOps is a SaaS startup empowering IT service providers and IT teams around the world with technology that is cutting-edge, future-ready, and powered by AI. We are backed by marquee investors like Addition, March Capital, Matrix Partners India, Elevation Capital, and Tanglin Venture Partners.
Founded by Arvind Parthiban, a serial entrepreneur, and Jayakumar Karumbasalam, a veteran in the IT space, SuperOps is built on the back of a team of engineers, product architects, designers, and AI experts, who want to reshape the world of IT. Now we have taken on a market that is plagued by legacy solutions and subpar experiences. The potential to do something great is immense. So if you love to grow, be part of a kickass team that inspires you to do more, and make an everlasting mark in the world of IT, SuperOps is the place to be.
We also believe that the journey is as important as the destination. We want to build the best products out there and have fun while doing so. So come, be part of our A-star team of superheroes.
Are you an experienced Event & Community Manager with a talent for creating impactful events and fostering meaningful connections? In this role, you'll lead the strategy and execution of in-person and virtual events (80%), while overseeing community-driven initiatives (20%) to drive engagement and build lasting relationships. Join our team to make a difference by delivering exceptional event experiences, shaping community engagement strategies, and contributing to our overall growth and success.
Working at SuperOps means being part of a team where every goal and vision is in alignment. The energy here is contagious, and it's clear that everyone is deeply passionate about their work. It's this shared enthusiasm and commitment that makes SuperOps an inspiring place to grow and contribute.
Brandi Crown
Head of sales
What You'll Do:
Event Planning & Execution: Lead the planning, coordination, execution and measurement of B2B lead generation virtual and in-person programs, including trade shows and 3rd party programs, virtual events and monthly webinars. Contribute to the development of the company’s event demand strategy, identifying new opportunities for brand engagement, audience and inbound MQL growth, and market penetration.
Project Management & Stakeholder Collaboration: Develop event briefs, manage project timelines, and collaborate with cross-functional teams to ensure seamless execution. Partner with marketing, sales, and channel partner teams to align event goals with broader company priorities.
Marketing & Promotion: Work with the various marketing functions to promote events through digital channels, email campaigns, 1:1 outreach, social media, and other promotional tactics to drive registration and meet attendance goals.
Reporting & Data Analysis: Ensure event drives pipeline, engagement, and aligns with the overall business goals. Report on key results and learnings from events. Use data and insights to iterate and adjust the strategy for future events, continuously improving our calendar, processes and outcomes.
Budget Management: Create and manage event budgets, optimizing resources while delivering high-quality experiences. Negotiate with vendors to ensure cost efficiency without compromising quality.
Vendor & Partner Relationships: Build and maintain relationships with vendors, sponsors, and partners to enhance event success. Oversee contracts and ensure all deliverables meet expectations.
Community Strategy & Oversight: Develop and drive the strategy for community engagement, ensuring alignment with organizational goals. Oversee a team member responsible for executing outreach, fostering partnerships, and planning community-driven events.
Relationship Building & Engagement: Build and maintain strong relationships with key community members and partners, leveraging feedback and industry trends to enhance engagement and ensure initiatives remain impactful and relevant.
Must Have:
Experience in Event Management: 5+ years of proven experience in organizing and executing events and engagement initiatives. Experience working with SaaS companies is a plus.
Proficiency in Event Planning: Strong understanding of best practices in event management, including strategy development, attendee engagement, and logistics coordination. Proven ability to plan and execute large-scale, high-impact events and programs (both virtual and in-person)
Exceptional Communication Skills: Excellent interpersonal and communication abilities to build rapport with community members and collaborate effectively with internal teams.
Results-Driven: A goal-oriented mindset with a track record of successfully achieving and surpassing event and community engagement goals.
Team Player & Independent Worker: Ability to excel both independently and as part of a team in a fast-paced and dynamic environment.
Why You'll Love Working with us
Attractive Earning Potential: Boost your financial success with our competitive compensation structure—your dedication translates into significant earning opportunities with no ceiling on your potential.
Generous Paid Time Off: We believe in work-life balance and give you the time you need to stay energized and motivated.
Career Growth and Development: Thrive in an environment that prioritizes your professional advancement. With continuous learning opportunities and a commitment to fostering your skills, your career trajectory is bound for greatness.
Innovative Culture: Immerse yourself in a vibrant, forward-thinking culture that champions creativity and collaboration. Our team-driven atmosphere ensures that every idea is valued and every voice is heard.
Market Leadership: Be part of a trailblazing company that sets the standard in the industry. Work with cutting-edge solutions that clients rave about, and contribute to our mission of delivering excellence.
Join us and experience a workplace where your potential is recognized, your ideas are celebrated, and your career can truly flourish.
