Kandji (Iru) pricing guide

If your organization runs on Apple devices, Kandji (rebranded to Iru) has probably come up in your evaluation of MDM platforms. It's one of the strongest platforms for managing Mac, iPhone, and iPad fleets, and it has built a solid reputation for compliance automation and zero-touch deployment. In October 2025, Kandji added Windows and Android support, after the rebrand.

But Iru doesn't publish its pricing. Every quote goes through sales, and the total cost depends on which products you need, how many devices you're managing, and what contract terms you agree to. You'll have to sit through the entire sales process before knowing if it fits your budget. 

Here's what Iru's pricing actually looks like.

Kandji (Now Iru) pricing plan overview

Kandji doesn't publish its pricing; every quote comes through the sales team.

What we know about Kandji's pricing

From AWS Marketplace listings, Kandji lists three products at $25,000 per 12-month contract:

• Kandji MDM (comprehensive mobile device management for iOS devices and Apple hardware)

• Kandji EDR (Endpoint Detection and Response)

• Kandji Vulnerability Management

That works out to roughly $2,083 per month for each product module. Additional AWS infrastructure costs may apply.

Community discussions estimate the MDM platform at around $3.20–$8 per device per month, depending on deployment size and feature requirements. Some users also mention a minimum requirement of about 25 devices.

Iru contracts are annual, billed yearly, and marked as non-cancellable and non-refundable.

Does Kandji offer a free trial or demo

Yes. Iru offers a 14-day free trial for Workforce Identity, Endpoint Management, Vulnerability Management, and Endpoint Detection & Response. Compliance-focused products are available through a personalized demo.

What’s the support you can expect

Iru includes 24/5 support for all customers. The company says support engineers respond through chat in under two minutes.

Migration and onboarding costs

Iru includes onboarding and migration support at no extra cost. Its Migration Agent helps teams move large Mac fleets from an existing MDM in a few days, alongside Apple Business Manager.

Understanding Kandji's device management capabilities

Kandji uses a single-agent architecture across managed devices. It integrates with Apple Business Manager and supports automated device enrollment.

Key features include:

• Policy enforcement for iOS and macOS devices

• App deployment through Apple Configurator integration

• Built-in compliance aligned with industry best practices

• REST APIs for Microsoft and enterprise integrations

• Blueprint automation with prebuilt deployment templates

What users say about Kandji (now Iru)

Reviews on Reddit, G2, and Capterra show strong satisfaction with Apple device management. Users frequently praise Iru’s clean interface and zero-touch Mac deployment.

But a few recurring concerns also come up.

Pricing went up significantly

Some users say Kandji’s pricing has increased noticeably over the past few years, making it harder to scale affordably.

Best for Apple-only environments

Although Iru now supports Windows and Android, many users still see it primarily as an Apple-focused platform. Early adopters say cross-platform support is still developing.

Reporting could be better

Several reviewers mention limited reporting depth, fewer filtering options, and weaker audit visibility for compliance-heavy environments.

Security features are still maturing

Some users feel the EDR and identity management products are still less mature than specialized security vendors.

Full IT operations requires additional tools

For full operational coverage, teams still need separate tools for:

• Help desk and service desk

• Asset management beyond mobile devices

• Cross-OS monitoring

• Advanced IT workflow automation

Iru works well in Apple-first environments, but teams looking for broader IT operations may still find gaps in reporting, service workflows, and cross-platform maturity.

Kandji (now Iru) vs SuperOps for operational efficiency

SuperOps is a unified IT operations platform that combines endpoint management, support, automation, and service delivery in one system.

SuperOps addresses the gaps teams run into with Iru:

1. A built-in help desk removes the need for a separate ITSM platform. Tickets include live device context, helping technicians troubleshoot faster.

2. Monica AI allows teams to take action directly from tickets instead of only surfacing recommendations.

3. Unified endpoint management covers Windows, macOS, iOS, and Android, making it suitable for mixed-device environments at scale.

4. Pricing is public. You can understand the total cost before engaging sales.

The platform combines endpoint management, MDM, patching, help desk, IT asset management, and monitoring in one system.

If your environment is mostly Apple devices, Iru is still a strong choice. But teams looking for end-to-end IT operations with predictable pricing may find SuperOps more practical.

Transparent pricing plans from SuperOps

Pricing is structured around two clear models: per-endpoint pricing for internal IT teams and per-technician pricing for MSPs.

For internal IT teams (per endpoint)

SuperOps provides two plans for in-house IT teams managing endpoints:

For MSPs (per technician)

SuperOps also offers technician-based pricing for MSPs:

A 300-endpoint IT team using Prime can estimate monthly costs immediately using public pricing. With Iru, teams usually need multiple quotes across products before they can calculate the final cost.

Kandji (now Iru) vs SuperOps: Which delivers better value

Iru and SuperOps take different approaches. Iru focuses on endpoint security and compliance, while SuperOps focuses on complete IT operations.

Best practices for evaluating MDM solutions

Kandji is a strong platform, but there are a few things worth confirming before signing a contract.

1. Get a clear cost estimate upfront. Since Iru doesn’t publish pricing, go into the sales process with a device count, a list of required products, and a budget limit. MDM, EDR, and Vulnerability Management are priced separately.

2. Confirm your operating system mix. Windows and Android support only arrived in October 2025, so mixed-device environments should verify feature parity before assuming the experience matches macOS and iOS.

3. Review the contract carefully. Iru contracts are annual, non-cancellable, and non-refundable, so it’s important to validate fit before committing.

4. Test reporting during the trial. Reviewers frequently mention limited filters and audit visibility, especially for compliance workflows.

5. Also factor in the extra tools you may still need. Iru doesn’t include a help desk or broader IT workflow automation, which can increase overall tooling costs.

Choose Iru if:

• Your environment is Apple-only with iOS devices and Mac endpoints.

• Compliance and device management depth are top priorities.

• You already have a separate help desk tool.

• You need deep integration with Apple Business Manager.

Choose SuperOps if:

• You need device management connected to service delivery.

• You manage Windows, macOS, iOS, and Android devices.

• You want one platform instead of multiple tools.

• You want transparent, scalable pricing with monthly billing flexibility.

Bottom line

Kandji remains a strong option for Apple-first environments. It delivers solid management for macOS and iOS devices, along with strong compliance and security capabilities.

The biggest drawback is pricing transparency. Since costs are quote-based, it’s harder for teams to estimate budgets early in the evaluation process.

For organizations that need cross-platform management, public pricing, and built-in service delivery, SuperOps offers a broader operational platform.

Start your free trial and see how SuperOps works for your IT operations.

Frequently asked questions

Is Kandji worth the investment?

Kandji (now Iru) works well for organizations heavily invested in Apple. Users value its automation, compliance tools, and ease of use with Apple Business Manager. However, it's less suitable for teams needing full IT operations or mixed-device management.

How much does Kandji cost?

Kandji doesn't publish pricing. AWS Marketplace listings show $25,000 per 12-month contract for individual products. User discussions suggest $3.20–$8 per device per month for the MDM platform. Final costs depend on contract size and product bundle.

Does Kandji offer a free trial?

Yes. Iru offers a 14-day free trial for most products. Compliance products require a personalized demo.

Are there hidden fees with Kandji pricing?

AWS Marketplace listings note that additional infrastructure costs may apply. Ask about migration costs, onboarding fees, and support tiers during your sales call.

How is SuperOps pricing different from Kandji pricing?

SuperOps publishes all pricing. Kandji uses quote-based pricing. SuperOps also offers monthly or annual billing, making it more predictable and flexible for budgeting.

Does Kandji offer discounts for education or non-profit organizations?

Kandji doesn't publicly list education or non-profit pricing. Contact its sales team directly to ask about special pricing.

How does Kandji compare to Jamf for Apple device management?

Both are strong Apple device management platforms. Jamf has a broader feature set including Jamf Protect. Kandji focuses on simplicity with built-in compliance automation. Both use quote-based pricing, but Kandji's pricing structure is less transparent.