Kandji is a popular Apple MDM platform but has certain limitations. SuperOps has emerged as a popular Kandji alternative

Kandji built its reputation as a modern Apple MDM platform with strong compliance automation, prebuilt blueprints, and a clean user experience. In October 2025, it rebranded as Iru and expanded its device management to include Windows and Android devices.

But not everything has landed smoothly. Windows management still lacks the depth of macOS, with tasks that are a simple toggle on Mac requiring custom scripts on Windows. Pricing jumped at renewal without notice for some teams. And the 25-device minimum locks out smaller organizations entirely.

If any of those gaps matter to your team, here are 12 alternatives worth evaluating.

Why IT teams look for Kandji alternatives

These four operational gaps consistently drive IT teams to evaluate Kandji competitors.

  • Kandji was built exclusively for Apple device management. Its Windows and Android coverage arrived post-rebrand as Iru, and cross-OS parity is still maturing. For teams managing mixed fleets, that's a real limitation. A G2 reviewer notes that initial setup can take some time and effort, particularly for users who are generally comfortable with IT but lack deep technical expertise.

  • Kandji doesn't publish pricing publicly for mixed fleets. Total cost grows with every enrolled device, unlike per-technician models that hold steady as fleets scale.

  • Kandji manages Apple devices and enforces security posture but doesn't include ticket management at any pricing tier. IT teams always need a separate ITSM platform alongside it, which adds integration overhead and a second licensing cost.

  • Kandji's AI layer enforces security policies and tracks compliance requirements through its Context Model. Internal support docs note that alerts can't be manually cleared; the underlying issue requires physical remediation before the alert resolves. That limits what IT teams can do remotely.

Knowing where Kandji falls short helps narrow down what to look for next. Here are six questions worth asking before you commit to any alternative.

Six evaluation criteria for IT teams selecting a Kandji alternative

Best Kandji competitors and alternatives in 2026

Here are the top Kandji competitors you can consider in 2026:

Platform

Cross-OS MDM

Native service desk

AI capability

SuperOps

Windows, macOS, iOS and Android in one platform

Yes: live device context in every ticket by default

Monica AI acts on endpoints and tickets simultaneously

Jamf Pro

Apple only: macOS, iOS, iPadOS, tvOS

No

No autonomous remediation

Addigy

Apple only: macOS, iOS, iPadOS, tvOS

No

Script-based automation

Mosyle

Apple only: macOS, iOS, iPadOS, tvOS

No

Basic AI script generation

Microsoft Intune

Windows-primary; limited macOS and iOS depth

No

No autonomous remediation

JumpCloud

Cross-OS identity-first; limited endpoint ops depth

No

No autonomous remediation

NinjaOne

Windows, macOS and Linux; limited iOS and Android

No: Halo or Jira required

Script and alert automation only

Hexnode

Windows, macOS, iOS, Android and ChromeOS

No

Policy-driven automation only

Scalefusion

Windows, macOS, iOS, Android, Linux and ChromeOS

No

Policy automation; no autonomous remediation

Miradore

iOS, macOS, Android and Windows

No

No AI automation

ManageEngine

Windows, macOS, iOS and Android

No: requires ServiceDesk Plus

Rule-based automation only

Ivanti

Cross-OS via Neurons UEM

No

Rule-based automation only

1. SuperOps

SuperOps is the best Kandji alternative

SuperOps is an AI-powered, all-in-one endpoint management platform. It combines cross-OS device management, MDM, service desk, IT asset management, network monitoring, and a knowledge base into a single system.

Teams switching from Kandji don't need a separate ITSM tool because device data connects automatically to service desk tickets. Pricing is also straightforward because one license per technician covers everything, so adding more devices doesn't increase costs.

Key features

  • SuperOps manages Windows, macOS, iOS, and Android devices under one architecture. It covers the full BYOD and COPE lifecycle, including automated device enrollment, policy enforcement, and compliance reporting across all operating systems.

  • Monica AI checks device health, open ticket context, and policy data simultaneously. It then initiates remediation from inside the ticket without the technician switching tools or leaving the service desk console.

  • Every SuperOps ticket carries endpoint context by default, including patch history, device health status, and IT asset management data. No third-party ITSM integration or scheduled sync is required.

  • A single per-technician license covers UEM, MDM, service desk, IT asset management, and Monica AI. Growing the device fleet doesn't increase the license cost.

Pricing

SuperOps uses a per-technician pricing model covering the full platform under one license. The Pro plan is $149 per technician per month and the Super plan is $179 per technician per month, with a free trial available before committing.

Why SuperOps over Kandji

SuperOps delivers cross-OS MDM, a native IT service desk, and autonomous endpoint remediation under one per-technician license. It replaces Kandji plus a separate ITSM tool with a single platform. Monica AI acts on endpoints and tickets simultaneously, a capability Kandji's compliance automation doesn't provide at any tier.

2. Jamf Pro

Jamf Pro offers Apple device enrollment and fleet management features

Jamf Pro is an established Apple MDM platform that delivers deep macOS and iOS device management for enterprise Apple fleets. It covers zero-touch deployment via Apple Business Manager, app distribution, and CIS and NIST compliance requirements for large-scale Apple deployments.

Key features

  • Zero-touch device enrollment via Apple Business Manager and Apple School Manager for enterprise Apple fleets.

  • Advanced security policies covering CIS, NIST, and HIPAA compliance requirements with automated drift detection.

  • App distribution and mobile application management, including auto apps and volume license tracking across macOS and iOS.

Pros

  • Deepest Apple device management capability for enterprise scale.

  • Strong CIS, NIST, and HIPAA compliance automation frameworks.

  • Large administrator community and documentation ecosystem.

Cons

  • Windows and Android devices require separate tools.

  • No native service desk at any pricing tier.

Why SuperOps over Jamf Pro

SuperOps manages the full device fleet, including Windows, Android, and Apple devices, removing the dual-tool dependency that Jamf creates for mixed-OS environments. One per-technician license covers Apple management, Windows UEM, and a native service desk. Jamf Pro requires separate tools for each.

3. Addigy

Addigy offers Apple device monitoring and MDM policy management

Addigy is a cloud-based Apple device management platform covering macOS, iOS, and iPadOS, with strong multi-tenant capabilities for service providers managing multiple Apple client environments. Per-device pricing starts at $6.25 per month for the MDM tier. Windows and Android are outside its scope at every tier.

Key features

  • Multi-tenant Apple device management console for service providers managing multiple client environments from one interface.

  • Software deployment, app updates, and remote support tools for macOS and iOS device fleets without requiring a separate remote tool.

  • Endpoint security through SentinelOne EDR integration at the Security plan tier, with security posture reporting across managed Apple devices.

Pros

  • Strong multi-tenant Apple MDM for MSPs and service providers.

  • Reliable remote access and remote remediation for Apple fleets.

Cons

  • Windows management isn't available at any tier.

  • No native service desk: third-party ITSM always required.

  • Script-dependent automation breaks with major macOS updates.

Why SuperOps over Addigy

SuperOps covers both Windows and Apple devices under a single per-technician license, removing the Windows management tool that every Addigy deployment with a mixed fleet requires. Monica AI triages alerts, remediates endpoints, and creates tickets autonomously, whereas Addigy's automation relies on scripting that needs ongoing maintenance after each macOS release.

4. Mosyle

Mosyle Business offers Apple device management and security enforcement interface

Mosyle is an Apple-focused device management platform widely used by education and enterprise organizations managing Apple-heavy fleets at scale. Its Business plan starts at approximately $1 per device per month, making it one of the most accessible Apple MDM options for budget-constrained IT teams.

Key features

  • Apple device enrollment via Apple Business Manager and Apple School Manager.

  • Zero-touch provisioning for iOS devices and macOS fleets.

  • App management and App Store distribution with automated updates and mobile application management.

Pros

  • Lowest per-device cost among credible Apple MDM platforms.

  • Strong Apple School Manager support for education sector deployments.

  • Free trial available with all features included before committing.

Cons

  • Apple-only: no Windows or Android device management at any tier.

  • No native IT service desk for incident and ticket management.

Why SuperOps over Mosyle

SuperOps manages Windows and Android devices alongside the Apple fleet that Mosyle covers. It removes the separate Windows tool that every Mosyle deployment with a mixed fleet requires. One per-technician license from SuperOps includes a native service desk, whereas Mosyle requires a separate ITSM platform for all ticket and incident workflows.

5. Microsoft Intune

Microsoft Intune admin center offers access to endpoint compliance policies and device management interface.webp

Microsoft Intune is the dominant device management platform for enterprises running Microsoft 365. It delivers Windows MDM, conditional access, and policy management through the Microsoft ecosystem, integrating with Microsoft Defender and Azure AD.

Key features

  • Centralized Windows endpoint management with Microsoft Defender and conditional access integration for identity-based security posture enforcement.

  • Cross-platform mobile device management from a single console with policy enforcement automation.

Pros

  • Cost-effective unified endpoint management for Microsoft 365 E3 or E5 subscribers.

  • Deep Azure AD and Microsoft ecosystem integration for Windows policy enforcement.

Cons

  • macOS and iOS endpoint management depth lags dedicated Apple platforms.

  • No native service desk at any licensing tier.

  • Microsoft ecosystem dependency limits flexibility for non-Microsoft infrastructure.

Why SuperOps over Microsoft Intune

SuperOps delivers true cross-OS unified endpoint management with parity across devices, without a Microsoft ecosystem dependency, alongside a native service desk that Intune never includes. Monica AI remediates endpoints from inside tickets, a workflow Intune's policy management doesn't support at any licensing tier.

6. JumpCloud

JumpCloud offers identity management and cross-OS policy enforcement interface

JumpCloud is an identity-first device management platform. It covers cross-OS endpoint management alongside directory services, access management, and conditional access from a single console. Its endpoint operations and patching depth remains limited compared to dedicated endpoint management platforms.

Key features

  • Cross-OS device management covering Windows, macOS, and Android devices with identity-based policy enforcement.

  • Conditional access and access management with identity provider integration supporting SSO, MFA, and Zero Trust security enforcement.

  • App management and mobile device management covering device enrollment, security policies, and patch management.

Pros

  • Strong identity-first architecture with deep access management integration.

  • Free trial available with full feature access for evaluation.

Cons

  • Limited endpoint management depth compared to dedicated UEM platforms.

  • No native service desk for ticket and incident workflows.

Why SuperOps over JumpCloud

SuperOps delivers full cross-OS endpoint management alongside a native service desk and Monica AI autonomous remediation. JumpCloud focuses on identity and access management with limited endpoint operations depth. SuperOps integrates with JumpCloud for identity rather than replacing it, covering the endpoint and service delivery surface JumpCloud doesn't address.

7. NinjaOne

NinjaOne is used for device monitoring and remote access management

NinjaOne is a cloud-native endpoint management platform recognized by IDC as a UEM category leader. It covers patch management, remote access, and monitoring across Windows, macOS, and Linux. It carries no native service desk, and iOS and Android BYOD coverage remains limited across all pricing tiers.

Key features

  • Automated patch management and device health monitoring across Windows, macOS, and Linux from a single console.

  • Built-in remote access and device control without a separate tool subscription.

  • Scripted remediation and alert-based automation for common endpoint management events.

Pros

  • IDC-recognized endpoint management with strong patch management depth.

  • Large integration library for complex IT team environments.

Cons

  • No native service desk: Halo or Jira required for all tickets.

  • iOS and Android BYOD MDM depth limited at every tier.

  • AI scoped to alerts and scripts only; no autonomous incident remediation.

Why SuperOps over NinjaOne

SuperOps includes a native service desk that feeds every ticket with device data by default, removing the Halo or Jira add-on that NinjaOne always requires. Monica AI acts across endpoint and ticket workflows simultaneously, a capability NinjaOne's script-based automation doesn't provide at any pricing tier.

8. Hexnode

Hexnode offers cross-OS device enrolment and compliance controls

Hexnode is a unified endpoint management platform covering Windows, macOS, iOS, Android, and ChromeOS, with strong device management capabilities and consistent customer support ratings. IT teams replacing Kandji find that Hexnode focuses on device management but lacks a native service desk for incident-resolution workflows.

Key features

  • Cross-OS device management across five operating systems from a single console with full policy enforcement.

  • Security policy coverage, including BYOD and COPE lifecycle.

  • Remote access and remote wipe across corporate and enrolled mobile device types.

  • Granular control over security posture and personal data protection.

Pros

  • Strong cross-OS UEM across five operating systems from one console.

  • High customer satisfaction and responsive support noted on G2.

Cons

  • No native service desk at any pricing tier.

  • No autonomous AI remediation for live endpoint incidents.

Why SuperOps over Hexnode

SuperOps connects cross-OS UEM to a native service desk under one per-technician license, removing the separate ITSM cost that every Hexnode deployment incurs for incident resolution. Monica AI acts on endpoints from inside each ticket, whereas Hexnode's policy-driven automation waits for technician input across every remediation scenario.

9. Scalefusion

Scalefusion offers features like multi-OS device management and kiosk configuration

Scalefusion covers Windows, macOS, iOS, Android, Linux, and ChromeOS UEM from a single console. It offers strong policy management and kiosk configuration for field and enterprise deployments. All Scalefusion ticket workflows require a separate ITSM platform at every pricing tier.

Key features

  • Cross-OS device management across six operating systems from one console, covering device enrollment, kiosk, BYOD, and COPE.

  • Patch management and compliance automation with security posture tracking and reporting across the full enrolled device fleet.

Pros

  • Widest OS coverage, including Linux, among unified endpoint management providers.

  • Strong Google and Microsoft ecosystem integrations for identity-based policy management.

Cons

  • No native service desk at any pricing tier.

  • Policy automation doesn't extend to autonomous incident remediation.

Why SuperOps over Scalefusion

SuperOps connects cross-OS UEM to a native service desk under one per-technician license, removing the double-licensing cost of Scalefusion plus a separate ITSM platform. Monica AI acts on endpoints from inside the ticket, a capability Scalefusion's policy enforcement automation doesn't provide across any of the operating systems it manages.

10. Miradore

Miradore helps with cross-OS device enrolment and compliance monitoring

Miradore is a cloud-based UEM platform with per-device pricing starting at $2.30 per device per month. IT teams managing smaller fleets at accessible cost points commonly evaluate it as a Kandji alternative, though the platform offers no native service desk or AI automation at any tier.

Key features

  • Remote lock, wipe, and inventory management with security posture tracking across enrolled endpoints on both free and paid tiers.

  • Compliance automation covering device policy enforcement and configuration reporting without requiring additional endpoint security modules.

Pros

  • Accessible per-device pricing with a free tier for smaller fleets.

  • Clean interface with straightforward device enrollment workflows.

Cons

  • No native service desk for ticket and incident management.

  • No AI automation or autonomous remediation at any pricing tier.

  • Windows management depth lags dedicated cross-OS platforms.

Why SuperOps over Miradore

SuperOps delivers a unified device management platform where device data connects natively to every service desk ticket, removing the ITSM cost that Miradore always requires. Monica AI acts on endpoints from within the ticket, whereas Miradore provides no AI automation at any pricing tier.

11. ManageEngine Endpoint Central

ManageEngine Endpoint Central offers patch management, remote access and compliance reporting

ManageEngine Endpoint Central is a broad endpoint management platform covering Windows, macOS, iOS, and Android devices with patch management, remote access, and mobile application management for IT teams at scale. A native service desk always requires ServiceDesk Plus as a separate product, which recreates the multi-product fragmentation many teams are trying to avoid.

Key features

  • Patch management for Windows, macOS, and Android, with support for Apple Business Manager and modern enrollment methods.

  • Remote access and troubleshooting tools for IT teams managing devices from anywhere.

  • Mobile app management and distribution for BYOD and company devices, with built-in security and compliance controls.

Pros

  • Broad patch management and compliance feature depth for enterprise.

  • Large installed base with extensive documentation for IT professionals.

Cons

  • ServiceDesk Plus required separately for all ticket workflows.

  • AI classifies tickets only; no autonomous cross-workflow remediation.

  • Steep learning curve for advanced endpoint management configuration.

Why SuperOps over ManageEngine Endpoint Central

SuperOps delivers endpoint management and a native service desk under one license, removing the ServiceDesk Plus add-on cost that ManageEngine requires. Monica AI acts on endpoints from inside the ticket, whereas ManageEngine AI classifies and routes tickets for manual technician action only.

12. Ivanti

Ivanti offers UEM, ITSM and endpoint security management features for enterprise IT teams

Ivanti is an enterprise endpoint management platform covering UEM, ITSM, and endpoint security across its Neurons product family. It targets IT teams with broad feature requirements across operating systems. Its acquisition-built product stack carries integration overhead, no published pricing, and deployment timelines that can extend well beyond other Kandji alternatives.

Key features

  • Cross-OS UEM covering Windows, macOS, iOS, and Android via Ivanti Neurons with policy management and security posture enforcement.

  • ITSM covering incident, problem, and change management workflows with compliance automation and audit reporting.

  • Endpoint security and endpoint protection with vulnerability management and conditional access integration.

Pros

  • Broad ITSM and endpoint management coverage in one vendor relationship.

  • Flexible deployment options for regulated enterprise environments.

Cons

  • No public pricing: custom quote required at every tier.

  • Acquisition stack creates integration debt and inconsistent user experience.

  • Deployment requires professional services engagement over three to six months.

Why SuperOps over Ivanti

SuperOps offers clear per-technician pricing and can be deployed without professional services, removing the complexity of Ivanti's acquisition-based integrations. Monica AI takes direct action on endpoints from within tickets, whereas Ivanti's rule-based automation only suggests actions that technicians must carry out manually.

Why is SuperOps the best Kandji alternative?

Most Kandji alternatives solve one gap. SuperOps solves all of them: cross-OS management, a native service desk, and autonomous AI remediation under a single per-technician license.

Capability

Kandji

SuperOps

OS coverage

Apple-primary; Windows and Android devices added post-Iru rebrand

Windows devices, macOS, iOS and Android built as one architecture from day one

Native service desk

No; requires a separate ITSM tool at every pricing tier

Yes; live device data inside every ticket by default with no integration

AI capability

Policy enforcement and compliance automation; no autonomous remediation

Monica AI acts on endpoints and tickets simultaneously across all workflows

Pricing model

Per device, macOS and iOS are priced separately; no public pricing for mixed fleets

Per technician: one license covers the full platform regardless of device count

Windows management depth

Added post-rebrand; cross-OS parity still maturing

Purpose-built cross-OS unified endpoint management covering BYOD and COPE from the start

Total stack cost

Kandji plus separate ITSM: two licensing costs are always required

Single per-technician license eliminates the ITSM add-on cost entirely

Conclusion

Kandji is a solid choice if your environment is Apple-only and you already have a separate help desk tool. But if your fleet is mixed, your team is growing, or you need device management and service delivery in one place, it leaves real gaps.

The right alternative depends on where those gaps matter most. If cross-OS management, service delivery, and AI remediation are all on your list, SuperOps covers all three.

Book a demo and see how SuperOps manages your full device fleet and service desk from one platform.

Frequently Asked Questions

Is Kandji an MDM? 

Kandji is an Apple MDM platform that rebranded as Iru in October 2025 and expanded to include Windows and Android device management. It covers device enrollment, compliance automation, and policy enforcement across Apple fleets. The platform doesn't include a native service desk at any pricing tier.

Is Kandji only for Mac? 

Kandji was built exclusively for Apple devices, including Mac, iPhone, iPad, and Apple TV. Following its October 2025 rebrand to Iru, the platform added management capabilities for Windows and Android devices. Cross-platform features are still maturing, and IT teams with established mixed fleets often evaluate platforms built from the ground up for cross-OS parity.

How much does Kandji cost per device? 

Kandji doesn't publish pricing publicly for mixed fleets post-Iru rebrand. Third-party sources suggest $3.20–$8 per device per month for the MDM platform, depending on scale. Volume discounts and annual commitments affect final pricing, so request a custom quote before budgeting.

What makes SuperOps an ideal Kandji alternative? 

SuperOps covers Windows, macOS, iOS, and Android devices on a single unified platform, replacing Kandji and a separate ITSM tool under a single per-technician license. Monica AI acts on endpoints and tickets simultaneously, whereas Kandji's compliance automation enforces security policies without autonomous incident remediation.

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