Ivanti Pricing: A Complete Breakdown for IT Teams in 2026

Ivanti doesn’t publicly disclose pricing for Ivanti Neurons, which makes it difficult for IT teams to estimate costs before speaking with sales. In this article, we break down Ivanti’s pricing structure based on available third-party data, explain what each tier includes, and compare it with SuperOps as a more transparent alternative for IT teams.

Ivanti pricing plans: What each tier covers

Ivanti Neurons for ITSM offers four tiers, with per-user annual costs estimated between $25 and $59, depending on the selected modules and enterprise size. IT teams receive a custom quote after engaging the sales team, and the final figure varies significantly based on deployment model and implementation scope. 

Ivanti Neurons for ITSM is packaged across four main tiers:

• Start with ITSM Professional if your team needs core incident management, service requests, asset management, and basic workflow configuration.

• Move to ITSM Enterprise when service management must extend beyond IT into HR, facilities, and shared service workflows.

• Add ITSM Premium when your team needs AI-assisted routing, intelligent automation, and proactive problem management for higher ticket volumes.

• Choose ITSM Enterprise Premium when your organization needs enterprise-wide service management with the complete AI capability set.

For Ivanti Neurons for MDM and UEM, third-party data estimates annual subscription costs at approximately $90 per device, though Ivanti does not publicly confirm this figure. 

Where does Ivanti deliver value

Ivanti covers genuine depth across IT service management and enterprise service management. These are the scenarios where the platform delivers value to users:

• It supports ITIL-aligned service delivery across incident management, problem management, change management, and asset management — built for enterprises with complex infrastructure environments.

• AI-assisted ticket classification categorizes incoming requests and routes them to the right team, reducing manual triage at scale.

• Self-healing bots detect, diagnose, and fix endpoint or security issues before they reach the service desk.

• Cloud, on-premises, and hybrid deployment options give enterprises with specific infrastructure control requirements the flexibility to choose their model.

• Service management extends into HR and facilities, so large organizations can consolidate shared service workflows beyond IT.

Where Ivanti pricing can be harder to evaluate

Ivanti's pricing model can create budget-planning challenges for IT teams that need fast, transparent comparisons before entering procurement.

• Requires a sales conversation before teams can confirm current pricing, which slows early budget planning.

• Adds cost variables as teams include endpoint management, patch management, endpoint security, and other modules.

• Introduces implementation planning as a separate cost consideration for teams that require extensive configuration or an enterprise service management rollout.

• May require longer evaluation cycles because buyers need to confirm modules, deployment model, user counts, and support terms before comparing tools.

• Includes renewal planning considerations, especially after Schneider Electric reported Ivanti price book updates for Feb. 1, 2025, including up to a 20% uplift for perpetual maintenance renewals.

How SuperOps compares to Ivanti?

SuperOps is an AI-powered IT operations platform that brings together unified endpoint management, mobile device management, service desk, IT asset management, network monitoring, and knowledge management into a single system.

For IT teams comparing Ivanti and SuperOps, the bigger question is how quickly they can evaluate the platforms, understand costs, and gain operational visibility without stitching tools together.

Here's how the two platforms compare on what matters most for IT operations:

• SuperOps publishes pricing on its website, helping IT teams estimate costs before they enter a sales conversation.

• Device data flows into service desk tickets by default, giving technicians endpoint health, patch status, and asset details in one place.

• Monica AI goes beyond suggestions by checking live device state, cross-referencing the knowledge base, and initiating remediation inside tickets.

• SuperOps uses endpoint-based pricing for IT teams, making it easier to model costs as device counts change.

How much does SuperOps cost?

SuperOps publishes pricing openly. The Pro plan costs $149 per technician per month. The Super plan costs $179 per technician per month. Both plans offers full platform coverage under one license and no module add-ons.

Ivanti works differently because each added module can change the final quote. Teams also need time to configure the interface, build workflows, and reach day-to-day operational visibility. Users commonly highlight the interface complexity, customization effort, and limited out-of-the-box templates as common adoption challenges for Ivanti.

Comparing SuperOps vs Ivanti

Ivanti is an enterprise service management platform with workflow depth and flexible deployment options across cloud, on-premises, and hybrid models. For mid-market IT teams, quote-only pricing, longer evaluation cycles, and module-based cost variables can make budgeting harder before procurement begins.

SuperOps offers comparable IT operations capabilities at a published price. Monica AI acts across ticket and endpoint workflows from day one, and IT teams can go live without a dedicated professional services engagement.

Final take

Ivanti covers IT service management, endpoint security, and enterprise service management across complex multi-module environments. It's best suited for large enterprises with the procurement infrastructure and implementation resources to match.

SuperOps gives you a faster path to evaluation. Pricing is public. Endpoint and service desk workflows are unified. Monica AI is active from day one. And you don't need a professional services engagement to reach operational visibility.

Book a demo to see how SuperOps compares to Ivanti in your environment.

FAQs

Is Ivanti similar to ServiceNow?

Both platforms cover enterprise service management including incident management, problem management and asset management for large enterprises. ServiceNow operates as a broader workflow platform across business processes beyond IT, while Ivanti focuses more specifically on IT service management and endpoint security. The two platforms rarely compete directly at the same organizational tier.

Is Ivanti an ITSM tool?

Yes. Ivanti Neurons for ITSM is a purpose-built IT service management platform covering incident management, change management, problem management and service delivery workflows. It also extends into endpoint management, endpoint security and enterprise service management through its broader Neurons product family, making it more than a standalone ITSM tool at the Enterprise tier.

What is the difference between Cisco and Ivanti?

Cisco focuses primarily on networking infrastructure, security hardware, and collaboration software for IT operations environments. Ivanti focuses on IT service management, endpoint management and enterprise service management for large organizations managing complex device and service delivery environments. The two companies serve adjacent IT functions and rarely compete directly within the same use case category.

How long does an Ivanti implementation typically take?

A mid-market Ivanti deployment for a basic ITSM configuration takes four to eight weeks, with implementation costs ranging from $5,000 to $20,000 depending on customization requirements. Enterprise deployment covering different modules, including ESM, MDM, and endpoint security, often runs three to six months and exceeds $50,000 in professional services costs before the dashboard reaches production readiness.

Does Ivanti offer a free trial?

Ivanti does not offer a self-serve free trial or sandbox environment. Evaluation requires a demo request through the sales team, which makes independent hands-on testing before the sales cycle difficult. Some IT teams prefer to evaluate platform user experience, workflows, and templates before speaking to sales. For these teams, this approach can feel slower than modern self-serve ITSM tools.