Chris Timm runs Sondela consulting based in the U.K serving clients all over the world. He has a proven track record maximizing profitability & increasing efficiencies for MSPs. By bringing out your PSA tool’s full potential, Chris can take your MSP from zero to hero by ensuring that each department functions at peak capacity. In a nutshell, Chris’s passion is to turn your MSP into a ‘well-oiled’ machine.

Mark Crall is a channel veteran with over 20 years of experience in the computer, software and technology services industry. From starting and selling an MSP, leading the business development and channel community programs for leading SaaS companies, to being an expert panelist and keynote speaker at scores of live and broadcast industry events. He was recognized as one of the top 150 most influential people in the channel by SMBNation.com, and named a Channel Chief by CRN Magazine.