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webinar

Tickets vs Projects—what’s the difference?

There’s a thin line that separates heavy-duty tickets and small-scale projects. More often than not, the line gets blurred, and MSPs mistake one for the other. What happens then? You end up charging way less than what you could have. Or you end up biting on more than you can chew in one go. This leads to a drop in productivity, revenue, and overall efficiency. Sounds familiar? If it does, then this session is for you!

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speaker

Chris Timm

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speaker

Sriram Palaniappan

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Join us as Chris Timm dives into when and how you should choose between tickets and projects!

Used right, A project management system can help you make more revenue, and streamline a lot of your processes. But how do I even know if something’s a project or it’s ‘just a ticket’?

In this webinar, Chris Timm talks about:


    But, who
    are we?

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    speaker

    Chris Timm

    Chris Timm runs Sondela consulting based in the U.K serving clients all over the world. He has a proven track record maximizing profitability & increasing efficiencies for MSPs. By bringing out your PSA tool’s full potential, Chris can take your MSP from zero to hero by ensuring that each department functions at peak capacity. In a nutshell, Chris’s passion is to turn your MSP into a ‘well-oiled’ machine.

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    speaker

    Sriram Palaniappan

    Sriram Palaniappan is part of the growth marketing team at SuperOps.ai. If you love basketball/geography(poles apart :P), you ought to pick a conversation with him.