marketplace - tier2tickets
Tier2Tickets + SuperOps
Enhance your support experience with the integration of Tier2Tickets and SuperOps
OVERVIEW
What is Tier2Tickets?
Tier2Tickets revolutionizes helpdesks by ensuring users submit accurate and complete tickets, by allowing the platform to do the discovery for the user, saving time for both users and support teams. The platform's reporting feature is designed to eliminate hard-to-replicate and intermittent issues.
BENEFITS
Why connect Tier2Tickets and SuperOps?
Quick and Easy SubmissionsThis integration allows for a seamless support experience, eliminating the need for passwords, account set ups, or technical expertise for the users. | Improved EfficiencyBy providing comprehensive and accurate documentation, the technicians can promptly resolve issues on their first attempt thereby greatly improving their efficiency. |
Accurate TroubleshootingThe integration provides automated error reporting and diagnostics for end users, capturing screenshots, error details, and device information without requiring user intervention. |
SET UP
How to integrate Tier2Tickets with Superops?
Click on the Integration Guide to learn more.