marketplace - it glue
IT Glue + SuperOps
Effortlessly connect SuperOps and IT Glue to keep asset and customer data in sync
OVERVIEW
What is IT Glue?
IT Glue is an award-winning IT documentation software brand that offers powerful solutions to maximize the efficiency, transparency, and consistency of your team. With IT Glue, you can streamline the creation and maintenance of your IT documentation, allowing you to find, track, and know everything in your IT documentation app.
BENEFITS
Why connect IT Glue and SuperOps
Simplified Configuration & Device MatchingMatching devices from SuperOps RMM to IT Glue configurations is a breeze. The integration leverages key parameters like MAC address, IP address, serial number, hostname, and even custom fields, offering smart matching suggestions for easy verification and adjustments. | Actionable Insights & Issue Resolution:The integration doesn't just sync data; it also provides actionable insights. It highlights synchronization issues and discrepancies, allowing you to quickly resolve conflicts. Plus, you'll receive notifications for any synchronization errors requiring manual intervention. |
Centralized Data Synchronization:With one-way synchronization for Sites, Requesters, and Assets from SuperOps to IT Glue, you can be confident that your IT Glue documentation is always up-to-date. |
SET UP
How to integrate IT Glue with SuperOps
Navigate to ‘Settings’ and select ‘Marketplace’.
You will see a list of all integrations available. Scroll down and click ‘Integrate’ next to IT Glue.
Please make sure you have an active IT Glue account.
Log into the IT Glue portal, obtain the API key and paste it in the SuperOps configuration page.
Click on ‘Connect’ to successfully integrate.
Check out our solution article for a detailed walkthrough of the integration.
For support, ping us or drop us a line at support@superops.com