About your role at SuperOps
SuperOps is building the AI-native platform for modern IT management — unifying PSA and RMM into a single, agent-first system that enables IT teams and MSPs to run and scale their operations with dramatically less manual effort. We are backed by Addition Partners, March Capital, Matrix Partners India, Elevation Capital, and Tanglin Venture Partners. The decisions made over the next eighteen months will shape whether SuperOps becomes a category footnote or a category leader. Product is at the centre of that outcome, and this role will help scale product teams to deliver it.
Working in an early-stage startup is something I’ve always wanted to do, and the experience here at SuperOps is everything I hoped for. I love how transparent we are as an org, and I’m so glad I get to be a part of the decision-making process from the smallest to the biggest things. Get to learn so much from this wonderful team we’re putting together.
Arjun Marella
Head of Business
What You'll Do:
Work with our regional sales teams to convert prospects to customers
Prepare and deliver bespoke technical product demonstrations at client meetings, webinars and customers events using storylines that resonate with the target audience
Deliver product messaging to highlight SuperOps’s' value proposition through whiteboard and slide presentations, proof of concept management and RFP response documents
Respond to various functional and technical customers questions and requirements
Execute methodically following a structured onboarding plan tailored to customer needs.
Provide product training and best practices to ensure seamless adoption.
Collect, assess and convey different customer requirements to central product management
Become an advocate for our brand and actively promote our product solutions and services to prospects, potential and existing customers, and partners
Collaborate with internal organizations (including sales, product management, and client services) to achieve sales goal
Must Have:
Minimum 3 years in Solution Engineering or in any technical role is a plus.
Excellent soft skills and presentation skills are a must for this role. You will rely on the skills every single day!
You should be capable of working on a cross-functional team to solve business & tech problems.
You must possess solid verbal, written, presentation and interpersonal communication skills.
You will work on multiple deals every month. Proven time management skills in a dynamic sales environment will come in really handy!
Knowledge in Networking is an added advantage.
A Bachelor’s degree is required. B.S. in Information Systems or Computer Science is nice to have.
We’re looking for highly driven individuals with an execution focus and a strong sense of
urgency. Prior knowledge on SaaS is an Advantage, however, if you are a fast-learner, this isn't a problem Flexible to work in US Shift
