About your role at SuperOps
SuperOps is a SaaS startup empowering IT service providers and IT teams around the world with technology that is cutting-edge, future-ready, and powered by AI. We are backed by marquee investors like Addition, March Capital, Matrix Partners India, Elevation Capital, and Tanglin Venture Partners.
Founded by Arvind Parthiban, a serial entrepreneur, and Jayakumar Karumbasalam, a veteran in the IT space, SuperOps is built on the back of a team of engineers, product architects, designers, and AI experts, who want to reshape the world of IT. Now we have taken on a market that is plagued by legacy solutions and subpar experiences. The potential to do something great is immense. So if you love to grow, be part of a kickass team that inspires you to do more, and make an everlasting mark in the world of IT, SuperOps is the place to be.
We also believe that the journey is as important as the destination. We want to build the best products out there and have fun while doing so. So come, be part of our A-star team of superheroes.
We're looking for passionate Solution Engineers who thrive at the intersection of technology and customer success. You'll be the bridge between our product and our customers by understanding their challenges, delivering compelling demos, and crafting value-driven solutions that make them say "yes." If you love turning complex technology into clear business outcomes and get energized by helping customers win, we'd love to hear from you.
Working in an early-stage startup is something I’ve always wanted to do, and the experience here at SuperOps is everything I hoped for. I love how transparent we are as an org, and I’m so glad I get to be a part of the decision-making process from the smallest to the biggest things. Get to learn so much from this wonderful team we’re putting together.
Arjun Marella
Head of Business
What You'll Do:
Work with our regional sales teams to convert prospects to customers
Prepare and deliver bespoke technical product demonstrations at client meetings, webinars and customers events using storylines that resonate with the target audience
Deliver product messaging to highlight SuperOps’s' value proposition through whiteboard and slide presentations, proof of concept management and RFP response documents
Respond to various functional and technical customers questions and requirements
Execute methodically following a structured onboarding plan tailored to customer needs.
Provide product training and best practices to ensure seamless adoption.
Collect, assess and convey different customer requirements to central product management
Become an advocate for our brand and actively promote our product solutions and services to prospects, potential and existing customers, and partners
Collaborate with internal organizations (including sales, product management, and client services) to achieve sales goal
Must Have:
Minimum 3 years in Solution Engineering or in any technical role is a plus
Excellent soft skills and presentation skills are a must for this role. You will rely on the skills every single day!
You should be capable of working on a cross-functional team to solve business & tech problems.
You must possess solid verbal, written, presentation and interpersonal communication skills.
You will work on multiple deals every month. Proven time management skills in a dynamic sales environment will come in really handy!
Knowledge in Networking is an added advantage.
A Bachelor’s degree is required. B.S. in Information Systems or Computer Science is nice to have.
We’re looking for highly driven individuals with an execution focus and a strong sense of urgency
Prior knowledge on SaaS is an Advantage, however, if you are a fast-learner, this isn't a problem
Flexible to work in US Shift
