AI-native service desk workshop: Experience AI-first ticketing in SuperOps

AI is changing how teams approach tickets, shifting from manual handling to workflows where intelligence is embedded directly into how work gets done. In this workshop, we’ll explore how AI-first ticketing in SuperOps can help teams respond faster, handle tickets more efficiently, and improve overall throughput using AI capabilities already available today. You’ll also get a first look at what’s coming next in SuperOps AI and how these upcoming enhancements will further evolve the way teams work with tickets. This session will also introduce our AI Beta Program, where customers can get early access to the next generation of AI capabilities in SuperOps and explore how these innovations can be embedded directly into their workflows.

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host

Sriram Prasad

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speaker

Akhilesh Subramanian

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Mar 19, 2026

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11 AM EST | 5 PM CET

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AI is transforming how modern teams work on tickets. Join this workshop to see how AI-first workflows in SuperOps can help your team respond faster, handle tickets more efficiently, and scale operations with confidence

Here's what's in store for you: