Roundtable

MSP Roundtable: The MSP Playbook to Scaling Profitably

The MSP industry is set to surge from $299B in 2024 to over $400B by 2028 — but rising costs are putting profitability under pressure. Most MSPs operate on thin 10–20% margins, squeezed by mounting ticket volumes, tool sprawl, and a persistent talent shortage. Scaling without protecting margins isn’t growth, it’s strain. Join us for an exclusive roundtable at Fin and Fino in Charlotte to hear how leading MSPs are overcoming these challenges and building businesses that grow profitably.

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host

Manoj Laxmanan

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speaker

Jon Bova

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23 September, 11:30 AM

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Fin and Fino, Charlotte, NC

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Scaling an MSP isn’t about signing more clients. It’s about building the right systems, contracts, and processes so profitability grows with revenue

At the MSP Roundtable in Charlotte, we’ll bring MSP leaders together for a practical conversation on how to scale profitably, not painfully. We’ll explore how to transform your operations so that profitability grows alongside revenue, with benchmarks, best practices, and a clear playbook to protect your bottom line. You’ll discover how to:

    But, who
    are we?

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    Manoj Laxmanan

    Manoj Laxmanan is a SaaS sales leader with nearly a decade of experience in IT and service management. At SuperOps, he drives revenue growth for its next-gen IT management platform for MSPs through strategic GTM execution and leadership. Previously at Freshworks, he led high-performing teams and was recognized for his customer-centric approach to scaling SaaS businesses.

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    speaker

    Jon Bova

    Jon brings over a decade of MSP experience, evolving from a one-man break/fix shop to leading operations at a South Carolina MSP. He now helps providers build solid foundations, scale with automation, and avoid the pitfalls that often derail growing MSPs.