SuperOps recognized among CRN’s 20 hottest AI software companies of 2025

We are thrilled to share that SuperOps has been featured in CRN’s prestigious 2025 AI 100 list as one of the 20 Hottest AI Software Companies of the Year! We are honored to be placed alongside global tech giants and other innovators, and this recognition reflects our commitment towards building an AI-first future for IT management.

Pioneering AI-first IT management

SuperOps was built as a unified, AI-powered PSA-RMM platform with IT Documentation, Project Management, and Network Monitoring built in. Unlike most traditional platforms, which include AI features as an afterthought, SuperOps was built as an AI-native platform on the cloud. We believe AI is foundational technology.

Having raised $25 million in Series C funding earlier this year, we are focused on accelerating AI research and development, expanding offerings for mid-market and enterprise MSPs, and expanding SuperOps’ global presence.

Monica, the AI SuperCompanion for MSPs and IT teams

Our AI SuperCompanion, Monica, is more than just a smart assistant. She’s your behind-the-scenes co-pilot, helping you automate routine tasks, optimize workflows,  highlight trends, and even help you make critical business decisions. Here’s how Monica assists you:

• Automated Ticket Management: Monica intelligently triages and prioritizes support tickets, optimizing technician workloads and ensuring that critical issues receive prompt attention.

• Predictive Analytics: By analyzing historical data and identifying patterns, Monica can predict potential IT failures before they occur, allowing for proactive interventions.

• Conversational AI: Technicians can interact with Monica using natural language, enabling faster issue resolution and a more intuitive user experience.

• Seamless Integration: Monica works effortlessly with existing SuperOps tools, providing a unified and cohesive IT management experience.

Embracing the agentic AI shift

SuperOps now extends its AI expertise to internal IT teams with the launch of its Endpoint Management tool. This offering is designed to help IT professionals navigate complex challenges, including remote work and rising cybersecurity threats, by providing intelligent alerting, auto-remediation, and streamlined patching. 

Being named one of CRN’s 20 Hottest AI Software Companies is more than just a recognition - it is a sign that we are on the right path. At SuperOps, we are focused on helping MSPs and IT teams not just keep up with the constantly evolving landscape, but also to stay ahead of the curve.