Addigy pricing explained: What you pay and what you get

Addigy is built for Apple device management. If your team manages only Macs, iPhones, and iPads, the platform covers most day-to-day management tasks in one place.

Things change when Windows or Android devices enter the picture. Most teams then need additional tools for device management, help desk workflows, or endpoint support. That affects both cost and operational complexity over time.

Addigy’s pricing is straightforward on the surface. You pay per device and choose the features you need. Before committing, it helps to understand what each plan includes, what it leaves out, and how costs scale as your environment grows.

Addigy pricing plans: What each tier costs and covers

Addigy offers separate pricing for MSPs and in-house IT teams. MSPs generally pay lower rates because they manage devices across multiple clients at higher volumes. Internal IT teams pay slightly higher per-device rates.

Let’s understand what each plan covers in detail.

MDM plan (Agent + MDM)

The MDM plan is Addigy’s main device management tier for Mac, iPhone, and iPad environments. MSPs pay $6.25 per device per month on monthly billing. Internal IT teams pay $8.25 per device per month on annual billing.

The plan includes zero-touch enrollment through Apple Business Manager, OS update management, app deployment, and centralized management for Macs, iPhones, and iPads.

What the MDM plan does not include

The MDM plan does not include built-in endpoint security or a native help desk. Teams that need ticketing, SLA management, or service desk workflows must integrate a separate ITSM platform. Security features such as EDR and MDR are only available in the Security plan.

Windows and Android management are also not available in this tier.

Security plan (Agent + MDM + Security)

The Security plan builds on the MDM plan with additional security and compliance features powered by SentinelOne and Addigy’s compliance tools. MSPs pay $14 per device per month. Internal IT teams pay $16 per device per month on annual billing.

The plan adds:

• Endpoint detection and response (EDR)

• Managed detection and response (MDR)

• Vulnerability tracking

• Compliance monitoring

• Automated policy enforcement

• Microsoft Conditional Access integrations

The Security plan is designed for teams that need stronger security controls across Apple devices without managing separate security tools.

What the Security plan does not include:

The Security plan still focuses only on Apple devices. Windows and Android management are not supported. The platform also does not include a native help desk. Teams still need a separate platform for ticketing and technician workflows.

iPhones, iPads, and Apple TVs ($2.25 per device per month)

Addigy prices iPhone, iPad, and Apple TV management separately at $2.25 per device per month. This tier applies to mobile Apple devices managed under an existing Addigy Mac subscription. It is not a standalone management plan for all Apple hardware.

At this tier, the plan covers MDM enrollment, mobile app deployment, configuration profile management, remote lock, wipe, compliance management, and unified visibility across included Apple devices from a single console.

Where Addigy pricing delivers value

Addigy works well for teams that operate mostly or entirely within the Apple ecosystem.

Full-stack Apple device management

Addigy handles enrollment, patch management, compliance, and device monitoring across Apple hardware from a single console. Teams managing only Apple devices can often avoid using multiple management tools.

Multi-tenant console built in 

The platform includes built-in multi-tenant management, which helps MSPs manage multiple client environments from one dashboard.

Free onboarding 

New customers receive onboarding assistance during setup. Basic onboarding is included, although larger migrations or custom integrations may require additional services.

Where Addigy pricing falls short

Addigy’s pricing can become harder to predict as environments grow or become more diverse.

Apple-only scope inflates total fleet cost

Addigy manages Apple devices only. Teams that also support Windows or Android devices usually need another endpoint management platform alongside Addigy. That increases both licensing costs and operational overhead.

For example, managing 200 Apple devices on the MDM plan costs $1,250 per month before adding a separate Windows management platform or help desk tool.

No native help desk drives up operational cost

Addigy focuses on device management rather than service desk workflows.

The platform integrates with tools such as Zendesk, Freshdesk, and ConnectWise for ticket management. Without those integrations, support requests are handled through email notifications and basic alert workflows.

Teams that need ticket routing, SLA tracking, technician collaboration, or incident management usually need a separate ITSM platform.

Per-device pricing scales without a ceiling

Addigy uses per-device pricing across all tiers. As more devices are added, monthly costs increase directly with inventory size.

The SuperOps example assumes five technicians on the Pro plan.

Per-device pricing works well for smaller environments. As device counts grow, teams often compare it against pricing models tied to technician count instead.

Scripting-dependent automation requires ongoing maintenance

Like many Apple management platforms, Addigy relies heavily on scripting for advanced automation.

Major macOS updates can affect those scripts. For example, Apple removed the launchctl kickstart command in macOS 14.4, which affected Addigy’s Watchdog restart behavior for stuck update processes.

IT teams may need to review and update scripts regularly after major OS changes.

Why SuperOps offers better value than Addigy

Addigy is designed for Apple-first environments. Teams managing broader device fleets often compare it with platforms that support multiple operating systems and include service desk workflows in the same product.

SuperOps combines endpoint management, help desk workflows, and automation in one platform. Here's what that looks like in practice:

• SuperOps manages macOS, Windows, and Android from one place. No separate MDM tools, no switching between platforms.

• Every ticket automatically includes live device data. Technicians can troubleshoot issues without manually collecting device details.

• Monica AI triages alerts and resolves endpoint issues automatically, reducing the script maintenance that often follows major OS updates.

Flexible pricing for growing teams

MSPs use a per-technician model where costs are tied to team size, not device count. Internal IT teams use a per-endpoint model that includes a unified help desk and management for Windows, Apple, and Android in a single license. There's no custom quote required before you start your evaluation. All plans are available on SuperOps' pricing page.

Here's how Addigy and SuperOps compare across the capabilities that matter most:

What to consider before choosing Addigy

Addigy is a strong option for Apple-focused environments. Its pricing is easy to understand, and its Apple management capabilities are mature.

If your team manages Windows or Android devices alongside Apple hardware, it’s worth looking closely at the additional tools and operational workflows you may need over time.

Teams comparing platforms often evaluate:

• Total licensing cost across all tools

• Support for multiple operating systems

• Native help desk availability

• Automation capabilities

• Long-term pricing predictability

SuperOps approaches those needs through a single platform that combines endpoint management, help desk workflows, and automation together.

Book a demo with SuperOps to see how a unified platform compares.

Frequently asked questions

Is Addigy an MDM?

Addigy is a cloud-based Apple device management platform covering macOS, iOS, and iPadOS. It includes MDM capabilities across its three pricing tiers, covering enrollment, policy enforcement, and security compliance reporting. Windows mobile device management isn't available at any Addigy pricing tier.

What does Addigy track?

Addigy tracks device inventory, online and offline status, agent version, last account activity, and software deployment status across managed Apple devices. Supervisors can generate date-stamped device logs and alerts for upcoming maintenance cycles, OS updates, and compliance enforcement drift. All tracking is scoped to Apple devices only across every pricing tier.

How much does Addigy cost per device?

The Agent plan starts at $2.25 per mobile device per month. The MDM plan is $6.25 and the Security plan is $14 per device per month. A $200 per month minimum commitment applies regardless of device count. Both monthly and annual billing options are available with no mandatory multi-year contract.

Is Addigy an RMM?

Addigy is primarily an Apple MDM platform rather than a full RMM tool in the traditional sense. It provides real-time monitoring, scripting, terminal access, and remote support for Apple devices. MSPs managing multi-vendor environments typically integrate Addigy alongside a separate RMM and PSA tool to cover the full service delivery stack.

What is the difference between Addigy pricing plans and SuperOps pricing? 

Addigy charges per mobile device across three tiers, from approximately $2 to $14 per device per month, so the license cost grows with every Apple device you enroll. SuperOps uses a per-technician pricing model where one license covers cross-OS MDM, help desk, and Monica AI regardless of device count. IT teams with growing fleets find per-technician pricing more cost-predictable as their fleet scales.