Autonomy Unpacked: Using AI effectively in MSP & IT workflows
Autonomy is about healthy collaboration between humans and AI—each doing what they do best. In this session, we’ll explore what that shift means for MSPs and IT teams: how to move from automation to autonomy, what effective human–AI synergy looks like, and how to apply it in real workflows. If you’re ready to scale smarter and understand where AI fits without the hype, this is your next step.
FEATURED SPEAKERS
Learn from peers who've been there
Together they'll share practical insights from the field, followed by peer discussion with the group.
Sriram Prasad
Jayakumar Karumbasalam
Arjun Marella
Sam Godfrey
Chee Lam
What you'll walk away with
Two sessions. A clear point of view you can act on.
Automation to autonomy:
Understand how AI is moving beyond guidance into active execution, and how that shift impacts MSP and IT workflows
Breaking down levels of autonomy:
Discover how agentic AI, from suggestive to fully autonomous, fits into real workflows and unlocks value at each stage.
Healthy human–AI collaboration in action:
See how humans bring context while AI drives scale and how feedback loops ensure both sides get smarter over time.
Practical ways to get started:
Walk away with frameworks, examples, and insights you can apply immediately to strike the right balance in your own operations.