How IT Teams are reimagining endpoint support with Slack and Teams

IT support should keep work moving, not slow it down. But when users have to leave Slack or Teams, hunt for a portal, fill out a form, and wait for help, that momentum gets lost. SuperOps changes that. With native Slack and Microsoft Teams integrations, SuperOps helps IT teams manage requests where work already happens. In this session, you’ll see how chat-based requests sync into SuperOps, how technicians can work from either platform, and how updates stay aligned across tools. The result is faster response times, better visibility, and a smoother support experience for everyone.

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host

Mithra Ravikrishnan

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speaker

Sriram Prasad

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Mar 18, 2026

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11 AM EST | 5 PM CET

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See how IT teams can connect Slack and Microsoft Teams with SuperOps to capture requests instantly, manage tickets in one place, and keep work moving without switching between tools.

Here's what's in store for you: