AI AGENT GOVERNANCE

Every action stays visible, bounded, and accountable

The SuperOps Trust Framework gives every agent an identity, a defined scope, a named human sponsor, and an autonomy level.

AGENT IDENTITY AND ACCESS

Every agent is governed as an accountable identity

Agents receive the same access discipline as people. Each one has a role, a permitted device and action scope, and a human sponsor who remains accountable for its work.

IDENTITY

Standard provisioning

Every agent is added to your identity management platform, the same way a new hire is.

SCOPE

Bounded access

Policies limit which devices, data, and actions an agent can reach.

SPONSOR

Human accountability

A named person owns the agent's scope and autonomy level, as the agent's sponsor.

CONTROL

Immediate stop

A kill switch halts the agent and returns work to a person.

AGENT AUTONOMY LEVELS

Each agent progresses from observation to controlled autonomy

Approve a fix once, and it runs exactly as approved wherever the issue shows up again. Autonomy is set per playbook, so trust grows where the evidence supports it, without widening access anywhere else.

  1. LEVEL 1

    Shadow

    The agent observes and records the action it would take. A human remains in control while the evidence base grows.

  2. LEVEL 2

    Assist

    The agent prepares the action, scope, and rollback path. A human reviews and approves the execution.

  3. LEVEL 3

    Auto

    Approved, low-risk work runs within policy. Exceptions return to a person, and every outcome enters the audit ledger.

KILL SWITCH

One action, every agent stops

Disable any agent, or all of them, in one action. Anything in progress halts immediately and falls back to a person. Removing a sponsor's access immediately removes autonomy from every agent under them.

AGENT REGISTRY

Every agent, its scope, and who answers for it

The registry is the record of your agent workforce, right alongside your human workforce. You see every agent on the fleet, the scope it operates in, what data it has access to, its autonomy level, and the named sponsor accountable for its work.

AI AUDIT TRAIL

Every action leaves a record, from intent to outcome

The audit ledger records what the system observed, what the agent proposed, which policy applied, who approved it, what executed, and whether the result matched the plan.

See Governance and Compliance

Certifications and frameworks

Full security and compliance details
AICPA SOC certification
SOC 2 Type II
GDPR compliance badge
GDPR
HIPAA compliance badge
HIPAA
ISO 27001 certification
ISO 27001

See the trust framework running on your own IT estate

Start with governance already built in. Make every agent action on your fleet visible, observable and accountable.