AI-powered
unified
service desk
Automate workflows, track time, and let AI handle the heavy lifting.
Do more with less.
AI that makes your helpdesk smarter
Monica AI recommends fixes, summarizes tickets, identifies recurring issues, and reduces escalations—so technicians spend less time digging and more time resolving.
Built-in knowledge base
Turn resolved tickets into searchable help articles, reduce repeat requests, and empower users to solve issues on their own.
Connected to the rest of your IT
Link tickets to devices, user history, documentation, and scripts—so every resolution starts with full context.
Granular access and visibility
Control who sees what with role-based access that keeps sensitive tickets secure across teams and departments.
See what our customers have to say
0/3
One platform to run
IT
all
One platform to run
IT
all
Asset Management
Monitor all your servers and workstations across Mac, Windows, and Linux accurately in real time.
Patch Management
Keep devices automatically up to date and secure from emerging vulnerabilities and exploits.
Remote Access
Integrate with leading remote access tools to troubleshoot devices at light speed.
Built-in Ticketing
Keep users in the loop and track your requests to deliver killer service and delight users.
Network Monitoring
Keep your company’s network in prime condition at all times with network device monitoring.
Knowledge Management
Empower your users with the resources they need to help themselves and resolve everyday issues.
We play nicely with the tools you love
Smarter support starts here.
Resolve tickets faster, automate workflows, and give your team the service desk they’ll actually enjoy using.