AI-powered knowledge base for IT teams
Deflect common issues and scale support with our AI-driven knowledge base.
Do more with less
AI-generated articles
Create articles from your resolved tickets, powered by Monica AI. Every problem you solve becomes reusable team knowledge without additional effort.
Smart ticket deflection
Smart suggestions help users solve routine issues before they create tickets. Cut down on password resets, basic troubleshooting, and repetitive requests by up to 30%.
Self service at scale
Enable users to find answers independently with searchable solutions from your actual work. Grow your support capabilities without growing your team size.
Resolve issues faster
Insert proven solutions directly into ticket replies. Find and reuse fixes from similar past issues instantly instead of troubleshooting from scratch every time.
See what our customers have to say
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One platform to run
IT
all
One platform to run
IT
all
Asset Management
Monitor all servers, workstations, and devices across Mac, Windows, and Linux in real-time.
Patch Management
Keep devices automatically up to date and secure from emerging vulnerabilities and exploits.
Remote Access
Integrate with top remote access tools and resolve device issues instantly with full control.
Built-in Ticketing
Keep users in the loop and track requests to deliver killer service and delight your users.
Network Monitoring
Keep your company's network in prime condition at all times with comprehensive device monitoring.
Knowledge Management
Empower users with resources to help themselves and resolve everyday issues efficiently.
Works with your favorite tools
Turn every fix into shared knowledge.
Deflect routine requests and empower users with an
AI-driven knowledge base.